Assessments - 3, GPA: 4
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2. Dial the number you want to call. Putting a call on hold 1. Press the Hold button to put your active call on hold. 2. To resume the call, press the call appearance button for the call on hold. Transferring a call 1. If the call you want to transfer is not your active call, press the call appearance button for the call you want to transfer. 2. Press the Transfer button. 3. Dial the telephone number, call the person from the contacts list, or call the person from the call log. 4. Press the Transfer button to transfer the call. Conference calls Making a conference call 1. While active on a call, press the Conference button. 2. Do one of the following: • Dial the telephone number. • Call the person from the contacts list. • Call the person from the call log. 3. Press the Conference button to add the person to the existing call. Adding a person on hold to a conference call 1. Select the call appearance button for your active conference call. 2. Press the Conference button. 3. Press the call appearance button of the call on hold. Be sure not to choose the call appearance button for the call that is on soft hold. 4. Press the Conference button again to add the person to the conference call. Dropping the last person added from a conference callWhile active on a conference call, press the Drop button. Advanced telephone features The features that are available to you depend on what your administrator has assigned to your telephone. A few of the most commonly administered features are explained below. For more information about all the features that are available for your extension, contact your system administrator. Forwarding a call 1. To turn call forwarding on, press the CFrwd feature button. You hear a dial tone prompting you to dial the forwarding number. 2. Dial the number you want to forward your calls to. After you dial the number, you hear a confirmation tone. 3. To turn call forwarding off, press the CFrwd feature button. The green LED next to the feature button turns off. Send all calls • To send all calls to coverage, press the SAC feature button. • To turn the feature off, press the SAC feature button. Calling a person from the corporate directory 1. Press the Directory feature button. 2. Use the dialpad keys to start spelling the last name of the person you want to call. LED Steady green Slow blinking green Fast blinking green Very fast blinking green Steady red Off Table 2: Feature button LEDs Description Call appearance is active. Call appearance is ringing. Call appearance is on hold. Conference or Transfer is pending. Call appearance is selected and will be used when you go off-hook. It remains steady red while you use the call appearance. Call appearance is available. LED Steady green Blinking green Blinking red Off Description Feature is active. Feature is pending (request is being processed and not immediately available). Feature is shown on the phone display. Feature is not active. Scrolling and navigation A navigation icon appears in the phone display to indicate that you can scroll to more options or information. Use the right and left navigation arrows to go to other screens or to move the cursor right or left when entering text. When you scroll to a line on the display, that line is selected. For color phones, the selected line is highlighted in yellow with black letters. For non-color phones, the selected line is highlighted in black with white letters. The softkey labels will change according to the options available for the selected line. The OK button is a shortcut for the default action. For example, when you select an entry in your contacts list, pressing the OK button places a call to that person. Answering and making a call Answering a call • If you are not on another call, do one of the following: -Lift the handset. -Press the call appearance button whose green LED flashes for the incoming call. -Press the Speaker button to answer using the speakerphone. -Press the Headset button to answer using the headset. -If you are using a wireless headset, press the ON button. • If you are on another call, press the call appearance button whose green LED flashes for the incoming call. Making a call 1. Do one of the following: • Lift the handset. • Press the Speaker button. • Press the Headset button. 3. Press the Next feature button to view the next name alphabetically in the directory, if necessary. 4. Press the Make Call feature button when you see the name you want. 5. To exit the Directory, press the Phone/Exit button or the Exit softkey. Contacts Calling a person from the contacts list 1. Press the Contacts button. 2. Locate the contact you want by starting to type the person's name as it is listed. 3. Scroll up or down to select the person or number you want to call. 4. Press the OK button or the Call softkey. Adding a new contact 1. Press the Contacts button. 2. Press the More softkey. 3. Press the New softkey. 4. Enter the name using the dialpad. To enter characters using the dialp...