Assessments - 1, GPA: 4 ( )

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Telefones com fio - 7912G (260.78 kb)

End a Call To end a call, use one of the following methods: • Hang up the handset. • If you are using a headset, press the Headset button or the EndCall soft key. • If you are using the speakerphone, press the Speaker button or the EndCall soft key. Redial a Number To redial the most recently dialed number, use one of the following methods: • Lift the handset and press the Redial soft key. • Press the Redial soft key to dial using the speakerphone. Hold a Call To place a call on hold while on the call, press the Hold soft key. To retrieve a held call, press the Resume soft key. If multiple calls are on hold, use the Navigation button to select the desired call before you press Resume. If multiple calls on multiple lines are on hold, press the line button for the line that you want to pick up. The active call on the other line is automatically put on hold. Note Because the hold feature can generate music or beeps, avoid using hold when dialed into a remote conference system. Simple three-party conferences that are created locally on your phone can safely be placed on hold without introducing music or beeps into the conference. Mute a Call To mute a call, press the Mute button. The Mute button lights, indicating that the other party cannot hear you. To deactivate the mute function, use one of the following methods: • Press the Mute button again. • Lift the handset if you are using mute with the speakerphone. Note The Mute feature does not generate music or beeps. Manage Call Waiting If you are on a call when a second call comes in, you hear a call-waiting tone or see a flashing indicator light on the handset rest, depending on the configuration of your phone. To answer the new call on the same line, use the following method: 1. Use the Navigation button to select the call. 2. Press the Answer soft key to answer the call. The call on the other line is automatically put on hold. To return to the original call, use the following method: 1. Use the Navigation button to reselect the call. 2. Press the Resume soft key to reconnect to the call. For calls on a separate line, press the Line button for the incoming call. The call on the other line is automatically put on hold. To return to the original call, press the Line button associated with the original call. Retrieve Voice-Mail Messages To access voice messages, use the following method: 1. Select an available Cisco Unified IP phone line by lifting the handset, by pressing the speakerphone button, or by pressing a line button. Listen for the dial tone. 2. Press the Messages button, and follow the voice instructions. Note When you have one or more new messages, if you have the message-waiting indicator (MWI) configured, the light on your handset is lit. Call-Blocking (Toll Bar) Override Call blocking prevents unauthorized use of phones. It is implemented by matching a pattern of specified digits during a specified time and day of week or date. The call-blocking override feature allows individual phone users to override the call blocking that has been defined. To place calls when call-blocking is enabled, use the following method: 1. Press the Login soft key on the Cisco IP phone. 2. Enter the PIN that is associated with the phone. Note Contact your system administrator for your personal identification number (PIN). Transfer a Call To transfer a selected call to another number, use one of the following methods: • Blind transfer—Immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom you are transferring the call). • Consult transfer—Redirects the call after first allowing you to speak to the transfer recipient. To transfer a call, use the following method: 1. During a call, press the Trnsfer soft key. The call is placed on hold. 2. Dial the number to which you want to transfer the call. 3. To make a blind transfer: – Hang up the handset or press the BlndXfr soft key after you hear line ringing. 4. To make a consult transfer: – Wait for the call to be answered. Speak to the transfer recipient. Then press the Trnsfer button or hang up the handset. – If the transfer fails, press the Resume soft key to return to the original call. 5. To cancel your consult call-transfer attempt: – Press the EndCall soft key. 6. To reconnect to the original caller: – Press the Resume soft key. Forward All Calls To forward all incoming calls to another number, use the following method: 1. Press the CFwdALL soft key. 2. Dial the number to which you want to forward all your calls. Dial the number exactly as you would if you were placing a call to that number. Remember to include locally required prefix numbers. The phone display is updated to show that calls are to be forwarded. 3. Press the Accept soft key. Note To forward calls to voice mail, manually enter the voice-mail number, or use the soft key and button sequence of CFwdALL soft key plus the Messages button, followed by the EndCall soft key. To forward calls to a speed-dial number,...

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