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Model 480i SIP User Guide 6 Using the 480i Phon e Softkeys as Line/Call Appearances Your system administrator may have customized the softkeys on your 480i phone to function as line/call appearance softkeys. These line/call appearance softkeys function in a similar manner to the 4 line/call appearance hard keys and lights on your phone. For details on the line/call appearance hard keys and lights, please refer to section .Multiple Line and Call Appearances. of this manual. Lines/call appearance softkeys appear on the phone.s display as shown in the following image. MonApr1711:30pmJoeSmith1101Line5Line6Line7Line8Line91 Icons next to the softkeys within the phone.s display indicate the status for that line or call and have equivalent statuses to the line/call appearance lights of the hard keys on the phone. What these icons represent is described in the following table. Softkey Line/Call Appearance Lights Activity Light Icon Definition Idle Solid There is no call activity for the line/call appearance softkey. Connected Solid A call is connected to your phone on this line/call appearance softkey. The equivalent on a line/call appearance hard key is a solid green light. Ringing Flashing A call is ringing at your phone on this line/call appearance softkey. The equivalent on a line/call appearance hard key is a fast flashing green light. On Hold Flashing A call is on hold on your phone on this line/call appearance softkey. The equivalent on a line/call appearance hard key is a slow flashing green light. 7 Model 480i SIP User Guide Depending upon how the phone has been con.gured, the maximum number of total line/ call appearances that can be set up is 8 or 9 (4 line/call appearance as hard keys and 4 or 5 as softkeys). If all line/call appearances have been set up for the same number, a total of 9 lines can be con.gured. If all line/call appearances have been set up between two different numbers, a total of 8 lines can be con.gured. This means that when all line/call appearances are in use, 1 call is connected while the rest are on hold. No further outgoing or incoming calls can be made until one of the line/call appearances becomes available. In active states, such as: ringing, conference, connected, etc., all softkeys will disappear except softkeys that have been set up as line/call appearances and any context dependent softkeys required for the active state, such as the Drop softkey in the connected state. Typically, context dependent softkeys will appear in the top left position and all line/call appearance softkeys will appear in the remaining positions. Note: In some situations, such as during a conference call, the line/ call appearance softkeys may overwrite some of the context dependent soft keys. In this case, instead of the Previous and Next softkeys, up or down icons, 5or 2, will appear on the display. By using the r and snavigation keys, you can access the same functionality as the Previous and Next softkeys. Softkeys as Customized Speed Dials Your system administrator may also have set up custom softkeys as speed dials. Speed dial softkeys can dial a star code for a feature on the system or a phone number or a set of digits. A customized label displays inside the phone.s display for each softkey. If you press a custom softkey, the phone will go off-hook and dial the star code or the number set up for this softkey. Connected State The connected state screen will appear when you are talking to someone on the phone. Connected state functions are available as softkeys on the connected state screen, as well as hard keys on the phone. These softkeys and hard keys allow you to handle calls, such as transferring, conferencing, and placing calls on hold. Ja. 0. 10:10a. 10:1. L. Connecte. . Michell. LeBlan. 120. Drop If softkeys have been con.gured as line/call appearances and you are connected to a call, the line/call appearance softkeys will display beneath the Drop softkey. Pressing the Drop softkey will disconnect you from the call you are connected to. Using the 480i Phon e Model 480i SIP User Guide 8 Making Call s Making Calls Depending upon how you have set the Live DialPad option in your phone, your phone will either dial the digits as soon as they are pressed or collect the digits on the screen before dialing. See the section .Customizing your phone. in the Aastra 480i Installation Guide for more information on how to con.gure the Live DialPad option. Note: If you are unable to make calls within certain area codes, check with your system administrator for any toll restrictions placed on your extension that may restrict your access to long distance area codes or dialling pre.xes. You can make a call by either: . Lifting the handset (the phone will automatically select the next open line/call appearance) and then entering the number. . Pressing the d /fbutton and then entering the number. . Pressing a line/call appearance button and then entering the number. . Or if you are pre-dialling the number, by e...