Assessments - 2, GPA: 3.5
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Vancouver, BC Canada V6B 1R8 Tel: 1.604.878.0440 sales@counterpath.com © April, 2006 This document contains information proprietary to Counterpath Solutions, Inc., and shall not be used for engineering, design, procurement, or manufacture, in whole or in part, without the consent of CounterPath Solutions, Inc. CounterPath, eyeBeam, and the logo are trademarks of CounterPath Solutions Inc. The content of this publication is intended to demonstrate typical uses and capabilities of the eyeBeam 1.5 softphone application from CounterPath Solutions Inc. Users of this material must determine for themselves whether the information contained herein applies to a particular IP-based networking system. CounterPath makes no warranty regarding the content of this document, including—but not limited to—implied warranties of fitness for any particular purpose. In no case will CounterPath or persons involved in the production of this documented material be liable for any incidental, indirect or otherwise consequential damage or loss that may result after the use of this publication. This manual corresponds to eyeBeam version 1.5.5 CounterPath eyeBeam 1.5 Contents Introduction ............................................................................................................................... 1 What is eyeBeam? .............................................................................................................. 1 Installation and Setup ................................................................................................................ 2 Getting Ready ..................................................................................................................... 2 Installing eyeBeam .............................................................................................................3 Configuring eyeBeam ......................................................................................................... 4 Setting up for Voicemail ..................................................................................................... 5 Setting up a Contacts List ................................................................................................... 5 Using the Softphone .................................................................................................................. 6 The Onscreen Phone ........................................................................................................... 6 Starting eyeBeam ................................................................................................................ 8 Placing a Call ...................................................................................................................... 9 Answering a Call ................................................................................................................ 10 Handling a Call ................................................................................................................... 11 Conference Calls ................................................................................................................. 13 Managing Calls and Contacts ................................................................................................... 16 Calls & Contacts Drawer .................................................................................................... 16 Contacts Tab ....................................................................................................................... 17 Calls Tab ............................................................................................................................. 21 Availability ......................................................................................................................... 23 Privacy Rules ...................................................................................................................... 27 Instant Messaging (IM) ............................................................................................................. 29 The eyeBeam Menu .................................................................................................................. 30 Options ................................................................................................................................ 31 SIP Account Settings .......................................................................................................... 43 Privacy Rules ...................................................................................................................... 56 Open Diagnostic Log and Folder ........................................................................................ 56 Appendix A: Application Hot Keys .......................................................................................... 57 Appendix B: Dialing Plan ............................................................