Assessments - 3, GPA: 4
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We recommend air drying the pads, but you may also dry them on a low heat setting in your dryer. Each pad will last through many washes. Replacement pads are available for purchase on our web site (QUestion: What is the big difference between the Haan® Pet Plus™ steam Cleaning Floor sanitizer and other floor cleaners? The special Pet Plus™ Pads, included with the unit, are designed with ‘noodles’ to grab onto pet hair of all types, lifting hair off the floor surface and trapping it in the pad. In addition, the Pet Plus™ Steam Cleaning Floor Sanitizer uses only water to clean and sanitize horizontal surfaces. No harsh detergents or chemicals are needed. By emitting steam at 212°F, the Haan® Pet Plus™ kills up to 99.9% of household germs and allergens, including dust mites, E.coli and Salmonella – all quickly and easily! pg 20 877-HAAN DIRECT / 877-422-6347 Questions About the Floor Sanitizer ? ? ? ? ? ? QUestion: i don’t see much steam coming out of the Haan® Pet Plus™ steam Cleaning Floor sanitizer – why not? Actually, you shouldn’t be able to see that much steam coming out of the unit. The truth is, the more steam you see when in use, the less effective a floor sanitizer is because the steam should be physically directed to cleaning your floors (or other horizontal hard surfaces) and not escaping through other parts of the steamer. QUestion: the Haan® Pet Plus™ is leaving my floor wet. Why, and what can i do about it? Your cleaning pad may need to be changed. For optimal performance, the pad should be changed after 10 minutes of use. QUestion: How long can you use a Haan® cleaning pad before it needs to be changed? The pad should be changed approximately every 10 minutes, or when it becomes saturated with water. The machine will become harder to push smoothly on the floor when the pad is saturated. QUestion: How long does a tank of water last? How often do i need to refill the tank? A full tank will last approximately 20 minutes. QUestion: sometimes my floor sanitizer becomes hard to push – why? If the unit is hard to push, it is likely because the cleaning pad is too wet or the angle at which you are using the machine is too high. The lower the handle, the easier the Floor Sanitizer is to push across the floor and if doing this does not help, try replacing the pad with a dry one. QUestion: Will the Haan® Pet Plus™ clean grout? Yes, but it needs a little help. If you glide your Haan® over the problem grout areas and then scrub with your standard blue Ultra-Microfiber Pad, it should effectively clean surface dirt in your grout. 877-HAAN DIRECT / 877-422-6347 pg 21 Questions About the Floor Sanitizer (cont) ? ? ? ? ? QUestion: How do i use the Carpet tray for my carpet? The Carpet Tray is to be used with the White Carpet Tray Pad and can be attached directly to the unit. See directions for attaching it and using it on pg 11-14. QUestion: Do i have to use distilled water in my Haan® Pet Plus™ steam Cleaning Floor sanitizer? We recommend distilled water, but you may use tap water, unless you have hard water in your area. Using hard water will shorten the life of your appliance. QUestion: How can i prolong the life of my Haan®? To optimize and extend the life of your Pet Plus™ Steam Cleaning Floor Sanitizer, especially if your area has hard water, we recommend using Haan® Fresh Rinse™ Lime and Scale Remover (available on our web site) every 2-3 months. QUestion: Does the Haan® Pet Plus™ work on pet stains? Yes, the Haan® Pet Plus™ is able to spot clean fresh surface stains by loosening and lifting the stain. See details for this on pg 11, steps 1-8. QUestion: Where does the dirt go? The Pet Plus™ is NOT a vacuum, so it does not have any suction power to pick up dirt. Be sure to vacuum or sweep up any loose dirt before using your Pet Plus™ Steam Cleaning Floor Sanitizer. The Pet Plus™ is designed to use the power of steam to thoroughly clean your floor while killing up to 99.9% of E.coli, Salmonella and other common household germs. You’ll notice the bottom of your cleaning pads will likely get dirty after cleaning your hard surface floors. That is why they’re made to be washable and reusable. pg 22 877-HAAN DIRECT / 877-422-6347 Troubleshooting This chapter summarizes the most common problems you could encounter with your floor sanitizer. Please read the different sections for more details. If you are unable to solve the problem, please contact our Customer Care Representatives at the number shown below. PRoBLeM: Pet Plus™ does not operate. Possible Cause: 1) Power cord not firmly plugged into outlet. 2) No power in wall outlet. Possible Solution: 1) Check plug in outlet and set plug firmly. 2) Check fuse or breaker. Replace fuse and/or reset breaker. PRoBLeM: Pet Plus™ does not emit steam. Possible Cause: 1) No water in Water Tank. Possible Solution: 1) Add water to the water tank following the instructions on page 9. PRoBLeM: Red light comes on...