Assessments - 4, GPA: 3.3
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can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. HEARING AID COMPATIBILITY The 2402 telephone is Hearing Aid Compatible (HAC) and has “HAC” printed on it. YOUR RESPONSIBILITY FOR YOUR SYSTEM’S SECURITY Avaya Inc. does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. Avaya Inc. will not be responsible for any charges that result from such unauthorized use. Product administration to prevent unauthorized use is your responsibility and your system manager should read all documents provided with this product to fully understand the features available that may reduce your risk of incurring charges. TRADEMARKS DEFINITY is a registered trademark of Avaya Inc. OBTAINING PRODUCTS To learn more about Avaya Inc. products and to order any of these products, access the Avaya web site at THE “CE” MARK If the “CE” mark is affixed to this equipment, it means that it conforms to the European Union Electromagnetic Compatibility Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC). © 2003 Avaya Inc. All Rights Reserved Printed in USA Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2402 Telephone Components . . . . . . ..... . . . . . ...... 6 Headsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2402 Telephone User Checklist. . . . . ..... . . . . . ...... 9 Call Appearance and Call Identification Displays . . . . . 10 Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Call-Handling Features. . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Getting Messages . . . . . ...... . . . . . ..... . . . . . ..... 15 Personalized Settings. . ...... . . . . . ..... . . . . . ..... 16 Performinga Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 UsingSelectedVoice Features . . . . . . . . . . . . . . . . . . . . 17 How to Access a Voice Feature . . . . . . . .. . . . . . . . . .17 Tones and TheirMeaning.. . . . . . . . . . . . . . . . . . . . . . . . 24 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 3 4 Overview The 2402 Digital Telephone is a two-line digital telephone for use with an Avaya call processing system. This guide covers how to use your new 2402 Digital Telephone. This document is intended for telephone users who have a 2402 on their desks. It is not intended to be a technical reference guide for System Administrators or telephone technicians. Safety Information Your 2402 telephone has been manufactured according to industry standards for quality and safety assurance. When using your telephone, follow recommended safety precautions to reduce the risk of fire, electric shock, and personal injury. See the 2400 Series Telephone Installation and Safety Instructions that were packaged with your telephone. 5 2402 Telephone Components Refer to Figure 1 below to familiarize yourself with your 2402 telephone display, buttons, and programmable features. 1 4 2 6 7 3 10 14 13 12 11 8 CONFERENCE 9 5 FIGURE 1 2402 Telephone Components Table 1 describes the 2402 telephone components presented in Figure 1. 6 TABLE 1 The 2402 Telephone Components The following items correspond to the numbers in Figure 1. 1) Call appearance buttons — For 8) Drop button — Disconnects the accessing incoming/outgoing lines. current call. If you are on a conference call, press this button to drop the last person you added to the conference. 2) Display — This area shows status 9) Redial button — Dials the last for the call appearances, the caller ID number you dialed. information for a call, the current date and time, and information provided by the Avaya call processing system. 3) Message lamp — This lamp is lit 10) Dialpad — Standard 12-button pad when a message has arrived in your for dialing telephone numbers. voice mailbox. By default, this lamp flashes to alert you to incoming calls. You can retrieve messages using the button. 4) Messages button — For 11) Volume control buttons — For retrieving messages. adjusting speaker, handset, or ringer/ button click volume depending on which component is in use. 5) Hold button — For placing calls on 12) Mute button — For turning hold. off the handset microphone. When the Mute feature is active, the associated lamp turns on and the person at the other end of the call cannot hear you. 6) Transfer button — For transferring 13) Feature button — For calls. using features that your system manager has administered on your 2402 telephone. 7) Conference button — For 14) Speaker button — For conferencing calls. accessing the built-in one-way speaker. The lamp associated with this button turns on when the speaker ...