Assessments - 5, GPA: 4.2
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Your phone screen displays, “Logged out of Hunt Group.” Log in to receive hunt group calls Press HLog or Hunt Group. When logged in, the Hunt Group button is lit. Tip Logging out of hunt groups does not prevent non-hunt group calls from ringing your phone. Using a Shared Line Your system administrator might ask you to use a shared line if you: •Have multiple phones and want one phone number •Share call-handling tasks with coworkers •Handle calls on behalf of a manager Understanding Shared Lines Remote-in-Use Icon The remote-in-use icon appears when another phone that shares your line has a connected call. You can place and receive calls as usual on the shared line, even when the remote-in-use icon appears. Sharing Call Information and Barging Phones that share a line each display information about calls that are placed and received on the shared line. This information might include caller ID and call duration. (See the Privacy section for exceptions.) When call information is visible in this way, you and coworkers who share a line can add yourselves to calls using either Barge or cBarge. See Using Barge to Add Yourself to a Shared-Line Call, page 43. Privacy If you do not want coworkers who share your line to see information about your calls, enable the Privacy feature. Doing so also prevents coworkers from barging your calls. See Preventing Others from Viewing or Barging a Shared-Line Call, page 44. NoteThe maximum number of calls that a shared line supports can vary by phone. Using Barge to Add Yourself to a Shared-Line Call You can use barge features (cBarge or Barge) to add yourself to calls on your shared line. (Calls must be non-private calls. See Using a Shared Line, page 42.) Understanding Barge Features cBarge and Barge Depending on how your phone is configured, you can add yourself to a non-private call on a shared line using either cBarge or Barge: •cBarge converts the call into a standard conference, allowing you to add new participants. (See Making Conference Calls, page 32 for information about standard conferences.) •Barge allows you to add yourself to the call but does not convert the call into a conference or allow you to add new participants. Single-button and Multi-touch Barge Your system administrator determines whether the barge feature on your phone (cBarge or Barge) operates as a single-button or multi-touch feature. •Single button barge allows you to press a line button to barge a call (if only one call is on the line). •Multi-touch barge allows you to view call information before barging. Using Barge Features The table below describes how to use barge features to add yourself to a call on a shared line. If you want to... Then... See if the shared line is in use Look for the remote-in-use icon next to a red line button . Add yourself to a call on a shared line Press the red line button for the shared line. One of the following occurs: •You are added to the call. •A window opens on your phone screen prompting you to select the call that you want to barge. Press Barge or cBarge to complete the action. (You may need to press the more softkey to display Barge or cBarge.) View conference participants (if you used cBarge) See Viewing or Removing Conference Participants, page 36. Tips •When you barge a call, other parties hear a beep tone announcing your presence. With cBarge, other parties hear a brief audio interruption and the phone screen changes to display conference details. •If a phone that is using the shared line has Privacy enabled, call information and barge softkeys will not appear on the other phones that share the line. •You will be disconnected from a call that you have joined using Barge if the call is put on hold, transferred, or turned into a conference call. Preventing Others from Viewing or Barging a Shared-Line Call If you share a phone line, you can use the Privacy feature to prevent others who share the line from viewing or barging (adding themselves to) your calls. If you want to... Then... Prevent others from viewing or barging calls on a shared line 1.Press Private . 2.To verify that Privacy is on, look for the feature-enabled icon next to an amber line button . Allow others to view or barge calls on a shared line 1.Press Private . 2.To verify that Privacy is off, look for the feature-disabled icon next to an unlit line button . Tips •If the phone that shares your line has Privacy enabled, you can make and receive calls using the shared line as usual. •The Privacy feature applies to all shared lines on your phone. Consequently, if you have multiple shared lines and Privacy is enabled, coworkers cannot view or barge calls on any of your shared lines. Using BLF to Determine a Line State Busy Lamp Field features (BLF) allow you to view the state of a phone line that is associated with a speed-dial button, call log, or directory listing on your phone. If you use BLF Pickup, you can answer a ringing call for the line that you are monitoring. Your system administrator de...
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