4. Click Apply. Note: QoS settings are applied only to the selected device. These options only apply to QoS-configured business networks. IEEE 802.1p uses prioritization bits in Layer-2 frames. Type of Service routing (ToS) uses prioritization bits in Layer-3 IP packets. The deprecated ToS values range from 0 to 7. Reset a Device to Factory Settings The Factory Reset option returns the network encryption key to its factory default value of HomePlugAV. To reset to factory defaults: 1. On the Powerline Utility main screen, click the Powerline device icon. 2. From the pop-up menu, click Factory Reset. 3. Click OK to reset the device. A message indicates whether or not the operation succeeded. Note: If you customized your network encryption key, the local Powerline device will be disconnected from the network when you reset it to the factory default. To avoid this problem, reset all remote devices before you reset the local device. Add a Device to a Powerline Network If you are adding a device to a Powerline network, and the network encryption key has been left at its default setting, all you need to do is plug the new device into a power outlet. If the network encryption key has been customized, there are two ways to set the security: • You can use the Security button to add the new device to your network. See Adding Adapters to Your Network on page 9. • You can use the XAV5501 Powerline Utility to add the new device to the network, as described in the following sections. The procedure for setting the network encryption key depends on whether the computer running the XAV5501 Powerline Utility is connected directly to the new Powerline adapter (local) or is connected to a different device in the Powerline network (remote). To add a device from a locally connected computer: 1. Plug the new Powerline adapter into an available AC power outlet. 2. Connect the Ethernet cable that came with the adapter to the adapter’s Ethernet port and an Ethernet port on the computer. 3. Start the XAV5501 Powerline Utility, click the Refresh button, and wait for the utility to detect the new device. 4. From the Device Name column select the device. 5. Re-name the device if you wish (see Change the Name of a Powerline Device on page 14). 6. Set the device’s Security option from the drop-down menu. 7. Click the Apply Security to Selected Devices button. 8. Click Close. Verify that the devices in the Powerline network appear in the device list by clicking the Refresh button on the Powerline Utility main screen. It might take a minute or two for all devices in the network to be detected. Security Icon By clicking the Security icon on the Powerline Utility main screen, you can perform a number of security functions, such as: • Setting up the network encryption key • Setting Quality of Service (QoS) • Viewing a list of Powerline devices in your Powerline network When you click the Security icon , the following menu displays: Figure 8. Security Icon Menu Return to the Default Network Encryption Key 1. Make sure your Powerline XAV5501 adapter is connected to an AC power outlet. 2. Start the XAV5501 Powerline Utility, click the Refresh button, and wait for the utility to detect the devices in your Powerline network. Note: Before you can reset a remote device, you must enter its password. The password is printed on the product label located on the back of the adapter. 3. Click the Security icon and select Security from the pop-up menu. 4. Check the box next to any Powerline device you want to return to the default Encryption Key. 5. Click the Use Default Encryption Key button. You will see the default encryption key, HomePlugAV, display in the encryption field. 6. Click Apply Security to Selected Devices. When completed, the utility displays a message indicating that the operation was successful. 7. Click OK. 3. Troubleshooting This chapter provides information about troubleshooting your XAV5501 Powerline AV+ 500 Adapter. Product Registration and Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at Registration is required before you can use our telephone support service. Registration via our website is strongly recommended. Product updates and Web support are always available at: Basic Functioning After you turn on power to the XAV5501, the following sequence of events should occur: 1. When power is first applied, verify that the Power LED is on. 2. After approximately 10 seconds, verify that: a.The Power LED is solid green. b. The Powerline LED is lit. c. The Ethernet LED on the Powerline XAV5501 Adapter lights or blinks. LED Troubleshooting Tips Table 1. LED and Feature Troubleshooting Table 2. Problem Recommendation Power LED is off. Make sure that power is supplied to the electrical outlet, and the Powerline device is not plugged into an extension cord, power...

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