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This indicates that a link has been established to the connected device. The LEDs on the front panel of the router can be used for troubleshooting. Power LED Is Off or Blinking • Make sure that the power cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet. • Check that you are using the 12V DC, 5A power adapter that NETGEAR supplied for this product. • If the Power LED blinks slowly and continuously, the router firmware is corrupted. This can happen if a firmware upgrade is interrupted, or if the router detects a problem with the firmware. If the error persists, you have a hardware problem. For recovery instructions, or help with a hardware problem, contact technical support at Power LED Stays Amber When the router is turned on, the Power LED turns amber for about 20 seconds and then turns green. If the LED does not turn green, the router has a problem. If the Power LED is still amber 1 minute after you turn on power to the router: 1. Turn the power off and back on to see if the router recovers. 2. Press and hold the Reset button to return the router to its factory settings. as explained in Restore the Factory Settings and Password on page 113. If the error persists, you might have a hardware problem and should contact technical support at When the router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the router. If all LEDs are still on 1 minute after power-up: • Cycle the power to see if the router recovers. • Press and hold the Reset button to return the router to its factory settings as explained in Restore the Factory Settings and Password on page 113. If the error persists, you might have a hardware problem and should contact technical support at Internet or Ethernet Port LEDs Are Off If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the router and at the modem or computer. • Make sure that power is turned on to the connected modem or computer. • Be sure that you are using the correct cable: When connecting the router’s Internet port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. This cable could be a standard straight-through Ethernet cable or an Ethernet crossover cable. Wireless LEDs Are Off If the Wireless LEDs stay off, check to see if the Wi-Fi On/Off button on the router has been pressed. This button turns the wireless radios in the router on and off. The Wireless LEDs are lit when the wireless radio is turned on. The Push 'N' Connect (WPS) Button Blinks Amber If after using the WPS function the button blinks amber, check the following: • Make sure that you are using the button and not the router’s built-in registrar. • Check that PIN verification has succeeded for the wireless device you are adding to the wireless network. • Make sure that you have not pressed the WPS button on the side of the router after disabling the WPS feature (you logged in to the router and disabled this previously). • Check that the router is not in the temporary AP setup locked state (if you are using the wireless repeater function). Cannot Log In to the Router If you are unable to log in to the router from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section. • Make sure that your computer’s IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.1.2 to 192.168.1.254. • If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and Mac OS generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the router, and reboot your computer. • If your router’s IP address was changed and you do not know the current IP address, clear the router’s configuration to factory defaults. This sets the router’s IP address to 192.168.1.1. This procedure is explained in Factory Settings on page 115. • Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded. • Try quitting the browser and launching it again. • Make sure that you are using the correct login information. The factory default login name is admin, and the password is password. Make sure that Caps Lock is off when you enter this information. • If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your...