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The following may cause ink to clog: • The expiration date written on the cartridge package has passed. (Genuine Brother Innobella™ ink cartridges stay usable for up to two years if kept in their original packaging.) • The ink cartridge has been in your machine for over six months. • The ink cartridge may not have been stored properly before use. Make sure you are using Genuine Brother Innobella™ Ink. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. Try using the recommended types of paper. (See Acceptable paper and other print media uu page 22.) The recommended environment for your machine is between 68 .F to 91 .F (20 .C to 33 .C). White horizontal lines appear in text or graphics. Clean the print head. (See Cleaning the print head uu page 65.) Make sure you are using Genuine Brother Innobella™ Ink. Try using the recommended types of paper. (See Acceptable paper and other print media uu page 22.) The machine prints blank pages. Clean the print head. (See Cleaning the print head uu page 65.) Make sure you are using Genuine Brother Innobella™ Ink. Characters and lines are blurred. Check the printing alignment. (See Checking the print alignment uu page 66.) Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guides are adjusted correctly. (See Loading paper and other print media uu page 12.) Make sure the Jam Clear Cover is closed properly. Smudge or stain at the top center of the printed page. Make sure the paper is not too thick or curled. (See Acceptable paper and other print media uu page 22.) Printing appears dirty or ink seems to run. Make sure you are using the recommended types of paper. (See Acceptable paper and other print media uu page 22.) Don't handle the paper until the ink is dry. Make sure you are using Genuine Brother Innobella™ Ink. If you are using photo paper, make sure that you have set the correct paper type. If you are printing a photo from your PC, set the Media Type of the printer driver. Stains appear on the reverse side or at the bottom of the page. Make sure the printer platen is not dirty with ink. (uuAdvanced User’s Guide: Cleaning the machine’s printer platen) Make sure you are using Genuine Brother Innobella™ Ink. Make sure you are using the paper support flap. (See Loading paper and other print media uu page 12.) Make sure the paper feed rollers are not dirty with ink. (uuAdvanced User’s Guide: Cleaning the paper feed rollers) The machine prints dense lines on the page. Check Reverse Order in the Basic tab of the printer driver. 84 Troubleshooting Printing (continued) Difficulty Suggestions The printouts are wrinkled. (Windows® users) In the printer driver Advanced tab, click Color Settings, and uncheck Bi-Directional Printing. (Macintosh users) In the printer driver, choose Print Settings, click Advanced, choose Other Print Options, and uncheck Bi-Directional Printing. Make sure you are using Genuine Brother Innobella™ Ink. Cannot perform “Page Layout” printing. Check that the paper size setting in the application and in the printer driver are the same. Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data processing, sending and printing time. Try the other quality settings in the printer driver Advanced tab (Windows®) or Print Settings (Macintosh). Also, click Color Settings, and make sure you uncheck Color Enhancement (True2Life). Turn the borderless feature off. Borderless printing is slower than normal printing. uuSoftware User’s Guide: Printing (Windows®) uuSoftware User’s Guide: Printing and Faxing (Macintosh) True2Life™ is not working properly. (MFC-J625DW) If the image data is not full color in your application (such as 256 color), True2Life™ will not work. Use at least 24 bit color data with the True2Life™ feature. Photo paper does not feed properly. When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose. Clean the paper pick-up rollers. (uuAdvanced User’s Guide: Cleaning the paper pick-up rollers) Machine feeds multiple pages. Make sure the paper is loaded properly in the paper tray. (See Loading paper and other print media uu page 12.) There is a paper jam. Make sure the paper length guide is set to the correct paper size. Do not extend the paper tray when you load A5 or smaller size paper. (See Printer jam or paper jam uu page 77.) The paper jams when you use duplex copy or duplex print. (MFC-J625DW) Use one of the jam prevention settings, Duplex1 or Duplex2. For copying uuAdvanced User’s Guide: Duplex (2-sided) copying (MFC-J625DW only) For printing uuSoftware User’s Guide: Duplex / Booklet (Windows®) uuSoftware User’s Guide: Duplex Printing (Macintosh) If paper jams occur often during duplex copying or duplex printing, the paper feed rollers may be stained with ink. Clean the pap...
Este manual também é adequado para os modelos :Scanner / Copiadora / MFP - MFC-J280W (8.17 mb)