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Part 2 Warranty Service Information
Types of Warranty Service
1 Customer Replaceable Unit ("CRU") Service
Under CRU Service, the Service Provider will ship CRUs to you at its cost for installation by
you. CRU information and replacement instructions are shipped with your product and are
available from Lenovo at any time upon request. CRUs that are easily installed by you are
called "Self-service CRUs".
"Optional-service CRUs" are CRUs that may require some technical skill and tools.
Installation of Self-service CRUs is your responsibility. You may request that a Service
Provider install Optional-service CRUs under one of the other types of warranty service
designated for your product. An optional service offering may be available for purchase
from a Service Provider or Lenovo under which Self-service CRUs would be installed for
you. You may find a list of CRUs and their designation in the publication that was shipped
with your product or at www.lenovo.com/CRUs.
The requirement to return a defective CRU, if any, will be specified in the instructions
shipped with a replacement CRU. When return is required: 1) return instructions, a prepaid
return shipping label, and a container will be included with the replacement CRU; and 2)
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