Assessments - 3, GPA: 3.7
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hose properly. Washing water is foam- Follow the manufacturer's ing excessively. At the Probably too much deter- instructions exactly when end of the washing cy gent has been used. measuring out detergent. cle, the spin stops. E20 appears. indicator (END) flashes 2x, at the same time an acoustic signal sounds 2x. (Problems with water outflow) Kink in drain hose. Straighten the hose. Maximum pumping height Please contact the Customer of 1m exceeded. Care Department. Switch off the appliance. Disconnect the power plug. Drain pump is blocked. Clean the drain pump. Remove foreign bodies from the pump housing. For sink spigot connections: Clean the sink spigot. The sink spigot is blocked. Conditioner not rinsed Conditioner insert in the Clean the detergent drawer, in, w compartment for compartment for additives insert the conditioner insert additives is filled with is not correctly attached or firmly. water. is blocked. Problem Possible cause Remedy The door cannot be opened when the washing machine is switched on. Wait until indicator Door locked. (DOOR) is lit green. The programme will continue when the power cut is over. There has been a power cut. (All indicators are off.) To remove washing: For safety reasons, the door If water can be seen in the remains locked for approx. 4 appliance, before opening to 10 minutes. the door, first drain off the water. (See section “Carrying out an emergency drain”.) Washing is heavily Possibly too much washing Observe maximum loads. creased. was loaded. If the wash results are not satisfactory Washing is grey and scale is being deposited in the drum • Too little detergent is being used. • The right detergent was not used. • Special soiling was not pre-treated. • Programme or temperature was not correctly set. There are grey stains on the washing. • Washing soiled with ointment, grease or oil was washed with too little detergent. • It was washed at too low a temperature. • A common cause is that fabric conditioner – especially a concentrate – has got onto the washing. Such stains should be washed out as quickly as possible and make sure that you are careful when using fabric conditioner. After the last rinse foam can still be seen. • Modern detergents may create foam even in the last rinse cycle. The washing is however sufficiently rinsed. There are white residues on the washing. • This is due to the insoluble ingredients in modern detergents. They are not caused by insufficient rinsing. Shake or brush the washing. If possible turn the washing inside out before washing. Check your choice of detergent. Especially with dark colours it is advisable to use liquid detergents. Carrying out an emergency drain 1 Warning! Before emergency draining, switch off the washing machine and remove the mains plug from the socket. Warning! The water that comes out of the emergency drain hose may be hot. There is a risk of scalding. Let the water cool before performing an emergency drain. 1. Open the plinth flap and remove it. 2.Take out the emergency drain hose. 3.Place a shallow container underneath it. Then loosen the drain plug by turning it in an anti-clockwise direction and pull it out. 4.The water runs out. If it is necessary to empty the container more than once, seal up the emergency drain hose with the drain plug while you are doing so. When the water has all drained away: 5.Push the drain plug firmly into the emergency drain hose and screw it tight in a clockwise direction. 6.Place the emergency drain hose back in the support. 7.Insert the plinth flap and close it. Drain pump The drain pump is maintenance-free. It is only necessary to open the pump cover if there is a malfunction and water is no longer being pumped out, e. g. if the pump wheel is blocked. Please make sure before loading the washing that there are no foreign bodies in the pockets or caught between the washing. Paperclips, nails, etc. that may have got into the washing machine with the washing remain in the pump housing (foreign body trap that protects the pump wheel). 1 Warning! Before opening the pump cover, switch off the washing machine and remove the mains plug from the socket. 1.First carry out an emergency drain. 2.Place a cloth on the floor in front of the drain pump cover. Residual water runs out. 3.Unscrew the pump cover in an anti- clockwise direction and remove it. 4.Remove foreign bodies and fluff from the pump housing and from the pump wheel. 5.Check whether the pump wheel right at the back of the pump housing can turn. (It is normal for the pumping wheel to turn jerkily.) If the pumping wheel cannot be turned, please contact the Customer Care Department. 6.Insert the pump cover. Insert the guides at the sides of the cover into the guide slots and tighten the cover by turning in a clockwise direction. 7.Close off the emergency drain hose and place it in the support. 8.Close plinth flap. Disposal 2 Packaging material The packaging materials are environmentally friendly and can be recycled. The plastic comp...
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