Assessments - 4, GPA: 3.8
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When sorting, the pages are divided into two blocks. The memory became full in the middle of sorting and the pages were delivered in two blocks. You can interrupt copying when the memory becomes full. See “Memory Full Auto Scan Restart”, General Settings Guide. Paper does not output during printing with stapling. When you stop printing while using the staple function, paper not stapled during printing may be left in the staple unit. Press the {Clear Modes} key and cancel copy settings, including stapling. The copy is grayed out or a text pattern appears in the background of the copy. You have copied a copy- guarded document protected from unauthorized copying. Check the document. See “Using [Data Security for Copying]”, Printer Reference. Images are skewed. The side fences in the paper feed tray is not locked. Make sure the paper guide is locked. See p.75 “Changing the Paper Size”. Images are skewed. The paper is feeding in at a slant. Load the paper correctly. See p.65 “Loading paper”. . Edit Problem Cause Solution In Double Copies mode, parts of the original image are not copied. Combination of original and copy paper is not correct. Select A3L for A4K originals and A4 for A5 originals. In Border, Centre, or Centre/ Border mode, parts of the original image are not copied. You set a wide erased margin. Make the margin width narrower. You can adjust it between 2 - 99 mm (0.1” - 3.9”). See “Erase Border Width” and “Erase Centre Width”, General Settings Guide. In Border, Centre, or Centre/ Border mode, parts of the original image are not copied. Originals are not scanned correctly. Place the originals correctly. In Margin Adjustment mode, parts of the original image are not copied. You set a wide erased margin. Set a narrower margin with User Tools. You can set the width between 0 -30 mm (0” - 1.2”). See “Front Margin: Left/Right”, “Back Margin: Left/Right”, “Front Margin: Top/Bottom” and “Back Margin: Top/Bottom”, General Settings Guide. 30 When You Cannot Make Copies As Wanted Problem Cause Solution In Margin Adjustment mode, parts of the original image are not copied. There is a lack of margin space on the opposite side of the binding position. Set a narrower margin with User Tools. You can set the width between 0 -30 mm (0” - 1.2”). See “Front Margin: Left/Right”, “Back Margin: Left/Right”, “Front Margin: Top/Bottom” and “Back Margin: Top/Bottom”, General Settings Guide. In Image Repeat mode, the original image is not copied repeatedly. You selected copy paper the same size as the originals, or you did not select the proper reproduction ratio. Select copy paper larger than the originals or select the proper reproduction ratio. 2 . Stamp Problem Cause Solution The stamp position is wrong. The paper orientation is wrong. Check the paper orientation and stamp position. The stamp is not printed on the back side of sheets when duplex copying. The back side stamp position is incorrect for the paper size. Reset the back side stamp position. See “Back Side Stamp Position in Duplex”, General Settings Guide. . Combine Problem Cause Solution You cannot make a book from Booklet or Magazine mode by folding copies. You selected a setting (“Open to left”or “Open to right”) that does not match the orientation of originals. Change the setting. See “Orientation: Booklet, Magazine”, General Settings Guide. When using Combine, parts of the image are not copied. You specified a reproduction ratio that does not match the sizes of your originals and copy paper. When you specify a reproduction ratio using Manual Paper Select mode, make sure that the ratio matches your originals and the copy paper. Select the correct reproduction ratio before using Combine mode. Copies are not in correct order. You placed the originals in the incorrect order. When placing a stack of originals in the ADF, the last page should be on the bottom. If you place an original on the exposure glass, start with the first page to be copied. 31 Troubleshooting When Using the Copy Function . Duplex 2 Problem Cause Solution Cannot print in duplex mode. You have selected a tray which is set to [1 Sided Copy] in [Tray Paper Settings] in [System Settings]. Set the tray to [2 Sided Copy] in [Tray Paper Settings] in [System Settings]. See “System Settings”, General Settings Guide. Copies are not in correct order. You placed the originals in the incorrect order. When placing a stack of originals in the ADF, the last page should be on the bottom. If you place an original on the exposure glass, start with the first page to be copied. When using Duplex, copy is made Top to Bottom even though [Top to Top] is selected. You placed the originals in the wrong orientation. Place the original in the correct orientation. See “Original Orientation”, Copy/Document Server Reference. . Connect Copy Problem Cause Solution You cannot staple, punch, or Z-fold. The main and sub-machines do not have the same option installed. Press [Connect Copy] to cancel Connect Copy. You get differen...