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– Make sure the “Control for HDMI” setting in “General Setup” is set to “On” (page 27). – Make sure “Control for HDMI” is activated on the AV amplifier (receiver) or other equipment. For details, refer to the instruction manual of the equipment used. p For multi-channel LPCM input, make sure the “LPCM Multi-Ch. Mode” setting in “General Setup” is set to “On” (page 26). There is no surround- sound effect p Make sure the “Surround” setting in “Sound” is not set to “Off” (page 25). p Make sure the “Type of Headphones” setting in “Sound” is correct for the type of headphones in use (page 26). p Sound perception varies by listener. There is no bass p Make sure that the earbuds fit snugly in your ears (page 16). Symptom Symptom There is no audio input in Dolby Digital or AAC format p The playback equipment may be configured to convert Dolby Digital or AAC audio output signals to LPCM signals. In this case, in the playback equipment settings, disable Dolby Digital or AAC conversion, and then resume playback. For details, refer to the instruction manual of the equipment used. Audio playback is not in the right format p For dual mono audio, change the “Dual Mono” setting in “Sound” (page 26). For other audio formats, check the settings of connected equipment. HDMI Control Symptom Cause/Action Connected equipment cannot be controlled using the buttons on the head mounted unit p Make sure the connected equipment supports the HDMI CEC functions. p Make sure “Control for HDMI” setting of the connected equipment is configured correctly. For details, refer to the instruction manual of the equipment used. p The connected AV amplifier (receiver) may not be compatible with the system’s “Control for HDMI” function. “Control for HDMI” function will not work correctly in this case. p Controlling connected equipment by pressing buttons on the head mounted unit may not be possible immediately after turning the system on, or immediately after activating “Control for HDMI” in “General Setup.” p Make sure the “Control for HDMI” setting in “General Setup” is set to “On” (page 27). Other Issues Symptom Cause/Action The power indicator keeps flashing in red p If the indicator flashes twice every 3 seconds, the head mounted unit or processor unit may be damaged. Contact your Sony dealer or local authorized Sony service center. p If the indicator flashes three times every 3 seconds, the processor unit has overheated. Wait until the unit cools off and flashing stops. Make sure not to cover or obstruct the ventilation openings of the processor unit for proper ventilation. p If the indicator flashes four times every 3 seconds for a minute, the head mounted unit has overheated. Wait until the unit cools off and flashing stops. p If the indicator flashes five times every 3 seconds for a minute, both the head mounted unit and processor unit have overheated. Wait until the units cool off and flashing stops. Symptom Symptom When the system is off, p Confirm that the HDMI cables are fully connected. video and audio from the p Set “HDMI pass-through” in “General Setup” to “On” (page 26). playback equipment is not p Switch the input source on the TV to this system. played on a TV connected p Check the HDMI output settings on the playback equipment. to the HDMI OUT jack “Control for HDMI” on a TV cannot be used to control the playback equipment even when the system’s HDMI pass-through is used p Refer to the instruction manual supplied with your TV, and in the TV’s “Control for HDMI” setting, specify playback equipment connected to the processor unit as the controlling device. Head mounted unit buttons are unresponsive p Buttons on the head mounted unit do not function unless you are wearing it. “DEMO” appears in the upper-right corner of the setting menu screen p Contact your Sony dealer or local authorized Sony service center. Cannot adjust “Language p If initial setup is not finished, press the b button repeatedly to setting” because the return to the language selection screen, and then select your setting menu is in an preferred language again. unfamiliar language p If you have finished initial setup, follow these steps to restore the system to the original, factory settings and specify the correct language. 1 Press the MENU button to display the setting menus. 2 Press the V button and select (the “General Setup” icon). 3 Press the B button and move the cursor to the right. 4 Press the V button and move the cursor to the bottom setting. 5 Press the MENU button. (A “Reset to factory settings” confirmation message is displayed.) 6 Press the b button, and then press the MENU button. (The system will restart.) 7 After the initial setting screen is displayed, press the v/V buttons to select your preferred language, and then press the B button. 8 Follow the instructions displayed to finish initial setup. Specifications Power requirement North American model: 120 V AC, 60 Hz UK, Hong Kong, European, Middle Eastern, South African, and Oceania models: 220...