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TV audio is then streamed through the connected device. . [Amplifier]: Stream audio through the connected HDMI-CEC device. If system audio mode is not enabled on the device, audio continues to stream from the TV speakers. If [EasyLink autostart] was selected, the TV prompts the connected device to switch to system audio mode. English EN 35 Connect a CAM (Conditional Access Module) What you can do You can watch scrambled digital TV channels with a Conditional Access Module (CAM). Once you have inserted the CAM and paid the subscription fees, you can watch the programmes. This TV supports CI (Common Interface) as well as CI+. CI+ supports premium HD digital programmes with a high level of copy protection. Note: The applications, functions, content and onscreen messages depend on the CAM service provider. What you need Caution: To protect the CAM from damage, insert the CAM as instructed. Note: Refer to the documentation from your service operator on how to insert a smart card into the Conditional Access Module. 1. Switch off the TV. 2. Follow the directions printed on the CAM to insert the CAM into the Common Interface slot at the side of the TV. Push the CAM in as far as it will go. 3. Switch on the TV, then wait for the CAM to be activated. This takes a few minutes. To maintain access to encrypted digital TV channels, leave the CAM in the slot. Access CAM services 1. After you insert and activate the CAM, press OPTIONS. 2. Select [Common interface], then press OK. 3. Select the CAM provider, then press OK. EN 36 6 Troubleshooting General issues The TV does not switch on: . Disconnect the power cable from the power outlet. Wait for one minute then reconnect it. . Make sure that the power cable is securely connected. When you are turning the TV on, off or to standby, you hear a creaking sound from the TV chassis: No action is required. The creaking sound is due to the normal expansion and contraction of the TV as it cools and warms up. This does not affect performance. The TV does not respond to remote control or TV controls when switched on: The TV requires some time to start up. During this time, the TV does not respond to the remote control or TV controls. This is normal behaviour. If the TV continues to be unresponsive to the remote control, view the remote control sensor through a digital camera – if you press any button on the remote control and notice red flickering at the sensor, the remote control is working but the TV may need to be checked by Philips TV Consumer Care. This troubleshooting procedure is not applicable to remote controls that are paired wirelessly with the TV. When the TV is in standby, a start-up splash screen is displayed, then the TV returns to standby mode: This is normal behaviour. When the TV is disconnected and reconnected to the power supply, the startup screen is displayed at the next startup. To switch on the TV from standby, press on the remote control or the TV. The standby light on the TV blinks red: Disconnect the power cable from the power outlet. Wait until the TV cools down before you reconnect the power cable. If the blinking reoccurs, contact Philips Tv Consumer Care. The TV audio is in the wrong language: If you select audio language via OPTIONS, the TV resets to the default language when you change channels or switch off the TV. To retain the selected language, change your audio language by pressing , then selecting [Setup] > [Channel settings] > [Languages] > [Primary audio language] or [Secondary audio language]. The TV or Smart TV menu is in the wrong language: Change the menu to your preferred language. For more information, see Change your TV settings > Language settings > Menu language (Page 23). You forgot the 4-digit code to unlock the channel blocking feature (child lock): Enter ‘8888’. You want to upgrade your TV software: Visit and download the latest software package for your TV. Software installation instructions and release notes indicating what's been updated are also available at the site. Full instructions on how to upgrade your TV software are also available at Change your TV settings > Update software (Page 24). English EN 37 Channel issues You want to install TV channels: See Change your TV settings > Automatic installation (Page 20) for instructions on installing analogue or digital channels. No digital channels were found during the installation: . See the technical specifications to make sure that your TV supports DVB-T or DVB-C in your country. . Make sure that all cables are properly connected and that the correct network is selected. Previously installed channels do not appear in the channel list: Make sure that the correct channel list is selected. You want to rearrange or reorder the channel list: After channels have been installed, they appear in the channel list. For information about managing channel lists, including rearranging channels, see Watch TV > Manage channel lists (Page 11). Picture issues The TV is ...
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