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Contents
1 Before you start..........................................................................................5
Overview................................................................................................................................5
Which operating systems are supported?.....................................................................................5
How do I connect the drive to my server?.....................................................................................5
What are the mounting requirements for an internal device?...........................................................6
Mounting bay.....................................................................................................................6
Mounting hardware.............................................................................................................6
HP RDX USB Removable Disk utility.............................................................................................6
HP Storage SPOCK...................................................................................................................6
2 Installing an HP RDX USB 3.0 Internal Removable Disk Backup System...............8
Prepare mounting bay...............................................................................................................8
Attach mounting hardware.........................................................................................................9
HP ProLiant servers...............................................................................................................9
Other server or workstations................................................................................................10
Install drive ...........................................................................................................................10
Connect cables to the server or workstation................................................................................10
Connect the USB cable to the server or workstation................................................................10
Connecting to a 4-pin Intel or HP USB 2.0 header.............................................................11
Attach USB and power cable to the RDX Removable Disk Backup System..................................11
Secure the RDX Removable Disk Backup System..........................................................................12
Mounting hardware used (HP ProLiant).................................................................................12
No mounting hardware used...............................................................................................13
3 Installing an HP RDX USB 3.0 External Removable Disk Backup System............14
Rear view of the external drive..................................................................................................14
Connecting the power and USB cables......................................................................................14
4 Operating your RDX Removable Disk Backup System.....................................16
Install the RDX Removable Disk utility (Windows only)..................................................................16
Front panel............................................................................................................................16
Media...................................................................................................................................17
Write-protecting cartridges..................................................................................................17
Handling cartridges...........................................................................................................17
Loading and unloading...........................................................................................................17
Inserting cartridges............................................................................................................17
Removing cartridges...........................................................................................................18
Unload using the mouse right-click method (Windows only)................................................18
Unload using the eject button..........................................................................................19
Removing power from the unit..................................................................................................19
5 Troubleshooting........................................................................................20
General Procedure..................................................................................................................20
Understanding the LEDs...........................................................................................................21
Power LED.........................................................................................................................21
Cartridge Activity LED.........................................................................................................22
Using the RDX utility for diagnostics..........................................................................................22
To run the RDX Utility for Windows.......................................................................................22
Emergency eject.....................................................................................................................22
The RDX Removable Disk Backup System does not appear in the Device Manager..........................23
Unit performance seems slow...................................................................................................23
Write Error............................................................................................................................23
Firmware download fails with Windows Server 2003..................................................................23
Contents
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