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Slide your hand through the velcro strap on back of Press Pad to secure it to your hand. This will protect your hand from the flow of hot steam. Then steam fabric while pressing it firmly but gently against the Press Pad. Top Innovations, Inc. CARE &STORAGE GUIDELINES PROPER STORAGE Preparing your Fabric Steamer for storage is quick and simple. When you have finished your steaming tasks, follow the steps listed below. 1. Set On/Off Switch to “Off” position, and unplug grounded power cord from electrical outlet. 2. Allow unit to cool completely. 3. Remove Water Tank from unit and unscrew Valve Cap to drain remaining water into sink or tub. 4. Remove Drain Plug and drain any remaining water in Water Reservoir into a sink or tub to prevent overfilling during your next use. Flush out Water Reservoir with fresh water to minimize potential mineral build-up in Water Reservoir. Replace empty Water Tank. 5. Loosen two ridged knobs on Telescopic Pole, and press down on Pole Top to collapse Pole into compact storage position. 6. Store Fabric Steamer in a cool, dry place. REMOVING MINERAL BUILD-UP A common problem with steam appliances is mineral build-up caused by high mineral content in many municipal water supplies. The best way to avoid this is to use de-mineralized or distilled water in unit. If you are unable to use demineralized or distilled water, we recommend you use this procedure monthly to help avoid mineral build-up: 1. Unplug power cord from electrical outlet and allow unit to completely cool. 2. Remove Water Tank from unit and drain it into sink or tub. 3. Remove Drain Plug and drain water from Water Reservoir into sink or tub. 4. Using measuring cup (not included), make a mixture of 10 oz. (296 ml.) vinegar and 10 oz. (296 ml.) water. 5. Slowly pour water-vinegar solution into Water Reservoir. 6. Allow to stand for 40 minutes. 7. Drain water-vinegar solution from Water Reservoir. 8. Rinse Water Reservoir with fresh water, drain and repeat until vinegar odor dissipates. 9. Replace empty Water Tank. Top Innovations, Inc. TROUBLESHOOTING &CUSTOMER SUPPORT PROBLEM POSSIBLE CAUSE SOLUTION Unit fails to steam. Lighted On/Off Switch does not illuminate. Unit is not plugged in. Plug into electrical outlet. Household Circuit Breaker / Ground Fault Interrupter has tripped or blown a fuse. Reset Circuit Breaker / Ground Fault Interrupter, or replace fuse. If you need assistance, contact a licensed electrician. Unit fails to steam. Lighted On/Off Switch does illuminate. Water Tank is empty. Refill Water Tank using procedures on page 10 of this manual. Mineral build-up in unit. Follow Removing Mineral Build-Up procedure on page 13 of this manual. Excessive gurgling in Steam Hose and Steam Nozzle / water drips from Steam Nozzle. Condensation in Steam Hose. Some gurgling is a natural effect of steaming process. For excessive gurgling or dripping water, point Steam Nozzle towards ground and shake to remove excess water droplets. Steam output is weak or intermittent. Mineral build-up in unit. Follow Removing Mineral Build-Up procedure on page 13 of this manual. CUSTOMER SUPPORT For problems with your Fabric Steamer, please refer to the troubleshooting solutions located abovel. Additional inquiries should be directed to our Customer Support services through our Web site, on the Service Request Web page. If you do not have internet access, you may also contact our Customer Support Department by telephone, at (800) 711-6617 or (816) 584-9700. NOTE: In order for our customer service representatives to help you as quickly and efficiently as possible, please have the following information ready before calling: • Purchase information (where and when you purchased this product) • Product Serial Number Top Innovations, Inc. WARRANTY INFORMATION ONE YEAR LIMITED WARRANTY (If outside USA, additional shipping charges may apply) Top Innovations, Inc. warrants this product to be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not cover damage caused by misuse, negligence, use by improper current or voltage, commercial use, use contrary to operating instructions or disassembly, repair or alteration by any person other than Top Innovations, Inc. Warranty Service Department. Top Innovations, Inc. will repair or replace, at its option. This warranty gives you specific legal rights and may have other rights, which may vary from state to state. Performance of any obligation under this warranty may be obtained by: 1. Call (800) 711-6617 for Return Authorization Number before returning for repair. Failure to obtain a Return Authorization Number will cause a delay in warranty and out-of-warranty service requests. 2. Include copy of purchase receipt. 3. Include your name, address, telephone number, and Return Authorization Number on returned package. Please send product postage-prepaid to: TOP INNOVATIONS, INC. WARRANTY SERVICE DEPARTMENT 6655 TROO...
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