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Do not use: ¦ Undiluted washing- up liquid ¦ Dishwasher detergent ¦ Abrasive products ¦ Corrosive products such as oven sprays or stain removers ¦ Sponges that may scratch ¦ High- pressure or steam cleaners The best way to remove stubborn stains is to use a glass scraper. Follow the manufacturer's instructions. Suitable glass scrapers can be obtained through the Technical Assistance Service or from our online shop. Hob frame In order to avoid damage to the hob frame, follow the indications below: ¦ Use only slightly soapy hot water ¦ Do not use sharp or abrasive products ¦ Do not use a glass scraper Fixing malfunctions Malfunctions are usually due to small details. Before calling the Technical Assistance Service, you should consider the following advice and warnings. Indicator Malfunction Solution none The electric power supply has been cut off. Use other electrical appliances to check whether there has been a power cut. The appliance has not been correctly con- Check that the appliance has been connected correctly according to nected following the connection diagram. the connection diagram. Electronic system malfunction. If in the above checks, the malfunction is not resolved, contact the Technical Assistance Service. “ flashes The control panel is damp or an object is Dry the control panel area or remove the object. resting on it. “§ + number / Electronic system malfunction. Unplug the hob from the mains. Wait about 30 seconds before plug- s + number / ging it in again. * . + number ”‹ / ”S There is an internal error in the working. Unplug the hob from the mains. Wait about 30 seconds before plugging it in again. * ”. / ” † The electronic system has overheated and Wait until the electronic system has cooled down completely. Then the corresponding hotplate has been push any symbol on the hob. * switched off. ” … The electronic system has overheated and all hotplates have been switched off. —‚ Supply voltage outside normal operating Please contact your electricity board. limits. —. / — „ The hotplate has overheated and has Wait until the electronic system has cooled down sufficiently before switched off in order to protect its cooking switching it back on. surface. * If the warning persists call the Technical Assistance Service. Do not rest hot pans on the control panel. Normal noise while the appliance is working Induction heating technology is based on the creation of electromagnetic fields that generate heat directly at the base of the pan. Depending on how the pan has been manufactured, certain noises or vibrations may be produced such as those described below: A deep humming sound as in a transformer This noise is produced when cooking on a high power level. It is caused by the amount of energy transferred from the hob to the pan. The noise disappears or becomes faint when the power level is lowered. A low whistling sound This noise is produced when the pan is empty. The noise disappears when water or food is added to the pan. A crackling sound This noise occurs in pans which are made from different materials superimposed on one another. It is caused by the vibrations that occur in the adjoining surfaces of the different superimposed materials. The noise comes from the pan. The amount of food and cooking method can vary noise intensity. A high- pitched whistling sound This noise is produced mainly in pans made from different materials superimposed on one another, and it occurs when such pans are heated at maximum power on two hotplates at the same time. The whistling disappears or becomes fainter as soon as the power level is lowered. Noise from the fan For proper use of the electronic system, the temperature of the hob must be controlled. To do this, the hob has a fan which turns on when a high temperature is detected. The fan may also work by inertia after the hob has been switched off, if the temperature detected is still too high. Rhythmic sounds similar to the hands of a clock This noise is only produced when the 3 or more left hotplates are working and disappears or is reduced when one of the hotplates is switched off. The noises described are normal, they are part of induction heating technology and not a sign of malfunction. After- sales service Our after- sales service is there for you if your appliance should need to be repaired. We are committed fo find the best solution also in order to avoid an unnecessary call-out. E number and FD number: Please quote the E number (product number) and the FD number ( production number) of your appliance when contacting the after-sales service. The rating plate bearing these numbers can be found on the appliance certificate. Please note that a visit from an after- sales service engineer is not free of charge, even during the warranty period. Please find the contact data of all countries in the enclosed customer service list. To book an engineer visit and product advice GB 0844 8928999 Calls from a BT landline will be charged at up to 3 pence per minute. A ...