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Due to the high temperatures endured, the wok burner and the stainless steel zones ( grease drip tray, burner outline, etc. ) can change colour. This is normal. After each use, clean these areas with a product that is suitable for stainless steel. It is recommended that the cleaning product available from our Technical Assistance Service (code 464524) is used regularly. Caution! The stainless steel cleaner must not be used in the area around the controls. The ( printed) symbols may be wiped off. Do not leave acidic liquids ( e. g. lemon juice, vinegar, etc.) on the hob. Trouble shooting Sometimes certain faults detected can be easily resolved. Before calling the Technical Assistance Service, bear in mind the following advice: Fault Possible cause Solution The general electrical sys- Defective fuse. Check the fuse in the main fuse box and change it tem is malfunctioning. if it is damaged. The automatic safety switch or circuit breaker has Check the main control panel to see if the auto- tripped. matic safety switch or circuit breaker has tripped. The automatic switching There may be food or cleaning products stuck The space between the ignition sparker and the on function does not work. between the ignition sparkers and the burners. burner must be clean. The burners are wet. Dry the burner caps carefully. The burner caps are not correctly positioned. Check that the burner caps are correctly positioned. The appliance is not earthed, is poorly connected Contact the installation technician. or the earthing is faulty. The burner flame is not uni- The burner components are not correctly posi- Correctly place the parts on the appropriate form. tioned. burner. The grooves on the burner are dirty. Clean the grooves on the burner. The gas flow is not normal The gas supply is blocked by gas taps. Open all gas taps. or there is no gas. If the gas is supplied from a gas cylinder, check Change the gas cylinder. that it is not empty. Fault Possible cause Solution The kitchen smells of gas. A gas tap has been left on. Turn off the taps. Incorrect coupling of gas cylinder. Check that the coupling is sound. Possible gas leak. Shut off the gas supply, ventilate the premises and immediately notify an authorised installation technician to check and certify the installation. Do not use the appliance until ensuring that there is no gas leak in the installation or appliance itself. The burner immediately switches off after releasing the control knob. The control knob was not held down for long enough. The grooves on the burner are dirty. Once the burner is on, hold the control knob down a few seconds longer. Clean the grooves on the burner. Technical Assistance Service When contacting our Technical Assistance Service, please provide the product number ( E-Nr.) and production number ( FD) of the appliance. This information is given on the specifications plate located on the lower section of t...
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