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If none of the above checks resolve the malfunction, contact the Technical Assistance Service. * If the warning persists call the Technical Assistance Service. Do not rest hot pans on the control panel. Indicator Malfunction Solution The indicators The control panel is damp or an object is Dry the control panel area or remove the object. blink resting on it. “§ + number / s Electronic system malfunction. Unplug the hob from the mains. Wait about 30 seconds before + number / . + plugging it in again. * number ”‹ / ”S There is an internal operating error. Unplug the hob from the mains. Wait about 30 seconds before plugging it in again. * ”. / ” † The electronic system has overheated and Wait until the electronic system has cooled down sufficiently. Then the corresponding hotplate has been press any symbol on the hob. * switched off. ” … The electronic system has overheated and all hotplates have been switched off. —‚ Supply voltage outside normal operating Contact your power company. limits. —. / — „ The hotplate has overheated and has Wait until the electronic system has cooled down sufficiently before switched off in order to protect its cooking switching it back on. surface. * If the warning persists call the Technical Assistance Service. Do not rest hot pans on the control panel. Normal noise while the appliance is working Induction heating technology is based on the creation of electromagnetic fields that generate heat directly at the base of the pan. Depending on how the pan has been manufactured, certain noises or vibrations may be produced such as those described below: A deep humming sound as in a transformer This noise is produced when cooking with a high power level. It is caused by the amount of energy transferred from the hob to the pan. The noise disappears or becomes faint when the power level is lowered. A low whistling sound This noise is produced when the pan is empty. The noise disappears when water or food is added to the pan. A crackling sound This noise occurs in pans which are made from different materials superimposed on one another. It is caused by the vibrations that occur in the adjoining surfaces of the different superimposed materials. The noise comes from the pan. The amount of food and cooking method can vary noise intensity. A high- pitched whistling sound This noise is produced mainly in pans made from different materials superimposed on one another, and it occurs when such pans are heated at maximum power on two hotplates at the same time. The whistling disappears or becomes fainter as soon as the power level is lowered. Noise from the fan For proper use of the electronic system, the temperature of the hob must be controlled. To do this, the hob has a fan which turns on when a high temperature is detected. The fan may also work by inertia after the hob has been switched off, if the temperature detected is still too high. The noises described are normal, they are part of induction heating technology and not a sign of malfunction. After-sales service Our after- sales service is there for you if your appliance should need to be repaired. We are committed fo find the best solution also in order to avoid an unnecessary call- out. E number and FD number: Please quote the E number (product number) and the FD number ( production number) of your appliance when contacting the after-sales service. The rating plate bearing these numbers can be found on the appliance certificate. Please note that a visit from an after-sales service engineer is not free of charge, even during the warranty period. Please find the contact data of all countries in the enclosed customer service list. To book an engineer visit and product advice GB 0844 8928979 Calls from a BT landline will be charged at up to 3 pence per minute. A call set- up fee of up to 6 pence may apply. IE 01450 2655 Trust the expertise of the manufacturer, and rest assured that the repair will be carried out by trained service technicians using original spare parts for your domestic appliance. Tested dishes This table has been prepared for assessment institutions to provide controls for our appliances. The data in the table refers to our Schulte-Ufer cookware accessories (4 piece cookware set for the HEZ 390042 induction hob) with the following measurements: ¦ Saucepan O 16 cm, 1.2 l for hotplates of O 14.5 cm ¦ Pot O 16 cm, 1.7 l for hotplates of O 14.5 cm ¦ Pot O 22 cm, 4.2 l for hotplates of O 18 cm ¦ Frying pan O 24 cm, for hotplates of O 18 cm Preheating Cooking Tested dishes Hotplate Power level Time ( Min: S) Cover Power level Cover Melting chocolate Cookware: saucepan O 14.5 cm - - - 1 - 1. No Chocolate coating ( e.g. Dr. Oetker brand, dark 55%, 150 g. ) Heating lentil stew and keeping it heated Cookware: Pot Initial temperature 20 ° C Lentil stew* Amount 450 g. Amount: 800 g. O 14.5 cm O18 cm 9 9 1: 30 without stirring 2: 30 without stirring Yes Yes 1. 1. Yes Yes Canned lentil stew, e.g. Erasco lentils with chorizo Amount 500 g....