Assessments - 3, GPA: 4
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01 Hood-Mounting Bracket C1-0221-1530 02 Screws (TS 4 x 8 mm) C1-0708-0006 03 Duct Cover CH1120DC 12-15300-51 04 Duct Cover-Mounting Bracket C1-0221-1530 05 Screw (3/16” x 3/8”) C1-0707-0001 06 Rubber Stand C1-0511-0382 07 Screw ( TS 4 x 8 mm) C1-0708-0006 23 MODEL NO.: CH7730SQB CH7736SQB CH7730SQB CH7736SQB 24 MODEL NO.: CH7742SQB CH7748SQB CH7742SQB CH7748SQB 25 CIRCUIT DIAGRAM MODEL NO.: CH7730SQB CH7736SQB 26 MODEL NO.: CH7742SQB CH7748SQB 27 TROUBLE SHOOTING Issue Possible Cause Solution After Installation, both motors and lights are not working. The power is not on. Make sure the circuit breaker and the unit’s power is ON. Use a voltage meter to check the power supply. The wire connection is not secure. Check and tighten wire connection. The control panel and processor board wiring are disconnected. Check wire continuity from control panel to processor board. The motor transformer is defective. Check the power input and power output on the motor transformer. If it’s needed, replace the motor transformer. The control panel and processor board is defective. Replace the control panel or processor board. Lights are working, but motor(s) is not. The motor(s) is defective. Replace the motor. The capacitor(s) is defective. Replace capacitor(s). The control panel or processor board is defective. Replace the control panel or processing board. The range hood is vibrating. The blower system is not secure. Tighten the turbine impeller/squirrel cage and air chamber. The turbine impeller/squirrel cage is not balanced. Replace the turbine impeller/squirrel cage. Hood is not secured in place. Check the installation of hood, tighten the mounting bracket. The motor is working, but the lights are not working. Halogen Light bulb(s) is defective. Try placing the trouble light bulb(s) to a working socket, if the bulb(s) still doesn’t work; replace the halogen light bulb(s). The light wiring(s) is loose. Check wire continuity from processor board to light transformer to halogen light housing(s). Light transformer is defective. Check power input and power output on the light transformer. If it’s needed, replace the light transformer. The control panel or processor board is defective. Replace the control panel or processing board. The range hood is not venting out correctly. The range hood is installed outside of the manufacture recommended clearance. Adjust the clearance between the range hoods and cook top to 27” to 30”. For Island range hood, the clearance between the range hoods and cook top is 30” to 36”. There is no make-up air inside the house. Open the window to enhance the performance of the range hood by creating a sufficient makeup air. Obstacle blocking the pipe work. Remove all obstacles from the duct work. The pipe size is smaller than the suggested pipe size. Change the ducting according to the manufacture suggestion. Cold air is coming into the home. The pipe connection is not properly sealed. Check the pipe installation. The damper is not properly installed or is missing from the installation. Check the damper installation. The damper is not installed. By installing the damper, it will help to eliminate air backflow. 28 DISCLAIMER 1. CAREFULLY INSPECT ALL ITEMS FOR DAMAGES BEFORE ACCEPTING DELIVERY. NOTE ANY DAMAGES ON THE FREIGHT BILL OR EXPRESS RECEIPT. REQUEST NAME AND SIGNATURE OF THE CARRIER’S AGENT AND KEEP COPY TO SUPPORT YOUR CLAIM. Upon acceptance of items, owner assumes responsibility for its safe arrival. Report damages to the carrier and file a claim immediately. Failure to do so may result in the denial of your claim. The carrier will furnish you with necessary forms for filing a claim. DAMAGES CAUSED DURING TRANSIT ARE NOT COVERED UNDER OUR WARRANTY. 2. PLEASE INSPECT CONTENTS OF PACKAGE(S) CAREFULLY UPON RECEIVING! We must be notified in writing of any damages and/or missing parts within the allocated days upon your receipt of package(s). Contact your local KOBE dealer or distributor or call KOBE for the time limit. CLAIMS WILL NOT BE ACCEPTED AFTER THE ALLOCATED DAYS. NOTE: ITEMS WERE THOROUGHLY TESTED AND CAREFULLY PACKED IN OUR FACTORY BEFORE SHIPPING. 3. Products must be returned in good working condition with ALL original parts and documentation packed in ALL original cartons, fillers and shipping cartons. A restocking fee of 25% will be charged for all approved return(s). EXCHANGES OR RETURNS MAY NOT BE ACCEPTED IF ANY PACKAGING IS MISSING. 4. MAKE SURE TO INSPECT THE HOOD FOR DAMAGES AND DEFECTS BEFORE INSTALLATION. Appearance flaws of the hood found after installation and not affecting hood performance is not covered under our warranty for returns or exchanges. Service visits not covered under warranty will carry a service charge. A) Before Installation: Return for exchange or refund (please see above for acceptable returns). B) After Installation: NO exchange or refund. 29 WARRANTY WARRANTY CERTIFICATE KOBE Range Hoods, Inc. warrants all products manufactured or supplied by it to be f...
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