Assessments - 6, GPA: 4.7
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For the address of your local Service Force Centre and further information about Service Force, please visit the website at Please ensure that you have read the section „What to do if....“ as the engineer will make a charge if the fault is not a mechanical or electrical breakdown even the appliance is under warranty. Please note that proof of purchase is required for in-guarantee service calls. Help us to help you Please determine your type of enquiry before writing or telephoning. When you contact us we need to know: • Your name • Clear and concise details of the fault • Serial number* • Address and post code • Name and model of the appliance* • Telephone number • E number* * This information can be found on the rating plate, which can be seen when the grease filters are removed. If you require Customer Service in the Republic of Ireland please contact us at the address below: Electrolux Electrolux Group (Ire) Ltd Long Mile Road Dublin 12 Republic of Ireland Tel: + 353 (0) 1 4090751 Email: service.eid@electrolux.ie CUSTOMER CARE DEPARTMENT For general enquiries concerning your ELECTROLUX appliance or for further information on ELECTROLUX products, please contact our Customer Care Department by letter or telephone at the address below or visit our website at Customer Services Department Major Appliances Electrolux Addington Way Luton Bedfordshire LU4 9QQ 08705 950 950 (*) * calls to this number may be recorded for training purposes. 41 Guarantee Conditions Standard guarantee conditions We, Electrolux, undertake that if within 12 months of the date of the purchase this Electrolux appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that: The appliance has been correctly installed and used only on the electricity supply stated on the rating plate. The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s instructions. The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us. All service work under this guarantee must be undertaken by an Electrolux Service Force Centre. Any appliance or defective part replaced shall become the Company’s property. This guarantee is in addition to your statutory and other legal rights. Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premium will be charged. Exclusions This guarantee does not cover: Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic. Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the European Community (EC) or European Free Trade Area. Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements. Products of Electrolux manufacture which are not marketed by Electrolux. European Guarantee If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications: The guarantee starts from the date you first purchased your product. The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of use for this brand or range of products. This guarantee relates to you and cannot be transferred to another user. Your new home is within the European Community (EC) or European Free Trade Area. The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household. The product is installed taking into account regulations in your new country. Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances. France Senlis +33 (0)3 44 62 20 13 Germany Nurnberg +49 (0)800 234 7378 Italy Pordenone +39 (0) 800 117511 Sweden Stockholm +46 (0)20 78 77 50 UK Luton +44 (0) 8705 950 950 42 Installation Unpacking Check that the cooker hood has no damages. Transportation damages should immediately be reported to the company responsible for the transportation. Damages, faults and any missing parts or documents should immediately be reported to the retailer. Take care of the packing materials so that small children cannot play with them. Fitting The hood is to be mounted on the wall. When installed, the hood must be not less than 60 cm. above electric burners or 70 cm. above gas or mixed-fuel burners. Fig. 5. The hood can be installed above these heights but for optimum performance it should be installed at the distance quoted for the appropri...