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• Release the Smart Auto The number of video files is full. Cannot record video. - - You cannot operate some functions manually when SMART AUTO is activated. The number of video files that can be stored is 9,999. Release the SMART AUTO function.• Delete unnecessary files from the storage media. Back up files to your PC or another storage media and delete files. Change to another card which has enough free space. Set File No. to Reset. Format the storage media. • • • • • The number of photo files is full. Cannot take a photo. -The number of photo files that can be stored is 9,999. Delete unnecessary files on the storage media. Back up files to your PC or another storage media and delete files. Change to another card which has enough free space. Set File No. to Reset. Format the storage media. • • • • • Troubleshooting Recording Message Icon Informs that... Action File number is full. Cannot record video. - Folder and file number have reached the maximum number and you cannot record. • Set File No. to Reset and format the storage media. Remember to back up important files before formatting. File number is full. Cannot take a photo. Check the lens cover. - Folder and file number have reached the maximum number and you cannot record. Lens cover is closed. • • Set File No. to Reset and format the storage media. Remember to back up important files before formatting. Open the lens cover. Playback Message Icon Informs that... Action Read Error -Some problems occurred when reading data from storage media. Format the storage media using the menu after backing up important files to PC or another storage device. • Corrupted file -This file cannot be read. Format the storage media after backing up important files to a PC or another storage device. • Troubleshooting SYMPTOMS AND SOLUTIONS If these instructions do not solve your problem, contact the nearest Samsung authorised service centre. Power Symptom Explanation/Solution The camcorder does not turn on. The battery may not be installed on your camcorder. Insert a battery into the camcorder. The inserted battery may be discharged. Charge the battery or replace it with a charged one. If you use a power adaptor, make sure it is properly connected to the wall outlet. Remove the battery or unplug the power adaptor, and then reconnect the power supply to the camcorder before turning it on. • • • • The power automatically turns off. If no button is pressed for about 5 minutes, the camcorder is automatically turned off (Auto Power Off). To disable this option, change the setting of Auto Power Off to Off. Use the power adaptor. • • Power cannot be turned off . Remove the battery or unplug the power adaptor, and then reconnect the power supply to the camcorder before turning it on. • The battery is quickly discharged. The temperature is too low. The battery is not fully charged. Recharge the battery. The battery has reached the end of its lifespan and cannot be recharged. Use another battery. • • • Displays Symptom Explanation/Solution The TV screen or LCD display has distorted images • This can occur when recording or viewing a 16:9-ratio image on a 4:3-ratio TV, or vice versa. For more or has stripes at the top/ bottom or on the left/right. details, see the display specification. ..page 82 Troubleshooting Displays Symptom Explanation/Solution Unknown indicator appears on the screen. • A warning indicator or message appears on the screen. ..pages 91~93 An afterimage remains on the LCD screen. • This occurs if you disconnect the power adaptor or remove the battery before turning the power off. The image on the LCD screen looks dark. • Ambient light is too bright. Adjust the brightness and angle of the LCD. Storage media Symptom Explanation/Solution Memory card functions are not operable. Image cannot be deleted. You cannot format the memory card. The data file name is not indicated correctly. Your computer does not recognise an SDXC memory card. Your TV or computer cannot display photos and videos that are stored on an SDXC memory card. • Insert a memory card into your camcorder properly. ..page 30 • If you use a memory card formatted on a computer, format it again directly on your camcorder. ..page 79 • You cannot delete the images protected by another device. Release the protection of the image on the device. ..page 72 • Release the lock on the write-protect tab of the memory card (SDHC memory card, etc.), if any. ..page 31 • Release the lock on the write-protect tab of the memory card (SDHC memory card, etc.), if any. ..page 31 • The memory card is not supported on your camcorder or the card has some problems. • The file may be corrupted. • The file format is not supported by your camcorder. • Only the file name appears if the directory structure does not comply with the international standard. • SDXC memory cards use the exFAT file system. To use SDXC memory cards on a Windows XP computer, download and update the exFAT file system driver from the Microsoft website. • SDXC m...
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