DANGER: If your unit should freeze, do not attempt to disassemble it. Call your Culligan Dealer. 4 Important: Culligan water softeners are sold for use on potable water, only. If at any time the water becomes contaminated, such as during a “boil water” situation, the operation of the water softener should be discontinued until it is verified that the water is again potable. To do this, push the red knob on the back of the water softener against the barrel of the bypass valve. Then, call your Culligan dealer to have your system sanitized before it is placed back into service. 5 5 Should service, adjustment or trouble-shooting information be needed which is not covered in the Use and Care Guide, call your Culligan Dealer. Note: Following the manufacturer’s instructions regarding operation, maintenance and replacement requirements, including replacement of filters if applicable, is essential for Culligan’s products to perform as advertised. If you have further questions, please call your local independently operated Culligan dealer. He or she will be glad to be of assistance to you. To Clean Out the Salt Storage Tank A periodic clean-out of the Salt Storage Tank is necessary to keep your Culligan Water Conditioner at peak operating efficiency. Do it at least every 2 years when the salt supply is low. Follow these step-by-step procedures: Tools needed: • Scoop • Clean, bucket-size container • Phillips-head screwdriver • Garden hose • Household scrub brush or sponge 1. Remove the salt storage tank cover and the cap from the brine valve chamber. 2. Lift the brine valve out of the brine valve chamber and set aside in an upright position. 3. If you’d like to save any clean, dry salt remaining in the tank, remove it and place it in a clean container. 4. Using the scoop, dig out and discard as much remaining salt, water and debris as possible. 5. Remove the brine valve chamber by removing the screws on either side of the salt tank. 6. Remove the salt plate at the bottom of the brine tank. 7. Lay the salt tank on its side and direct a brisk stream of water from your garden hose to its inside to rinse out all residue. 8. Using a household scrub brush and a mild soapy solution, clean the salt plate. This will complete the tank cleaning. 9. Stand salt tank upright. Replace the salt plate. Place brine valve chamber in position and affix with screws. 10. Insert the brine valve into the chamber and replace brine valve chamber cap. 11. Fill the salt storage tank with 4 to 6 inches of water. 12. Fill the tank with salt to within a few inches of the top. 13. Replace salt storage tank cover. Things to Check Before You Call For Service If you unexpectedly experience hard water, make these simple checks before calling your Culligan dealer. One of the following conditions may be the reason for your interruption of service. IMPORTANT If any of the following conditions is found, the water conditioner should be manually recharged according to instructions on page 9 after you have corrected the problem. POWER SUPPLY Check your power supply cord. Is it plugged fully into the electric outlet? Be certain that the outlet is not controlled by a wall switch which has been turned off. Reset conditioner to proper time of day and then plug in. BLOWN FUSE Check the house fuse or circuit breaker panel. Replace a blown-out fuse or reset an open circuit breaker. POWER FAILURE Any interruption in your power supply or time changes - such as daylight savings - will disrupt your conditioner’s recharge schedule by causing the timer to run off-schedule. Reset timer to proper time of day. BYPASS VALVES Check to see if they are in the proper position. Cul-Flo-Valv® Bypass, if used, should be in the “Push for Service” position. If hand valves are used, see that inlet and outlet valve are opened and that the bypass valve is closed. NO WATER If you aren’t getting any water flow at all, make sure your water supply is working. Open a tap ahead of the conditioner (outside tap) to see if you have any water pressure. If you have water pressure, check the bypass valve. If it is in the Service position, put it into the bypass and call your Culligan dealer for service. INCREASED USAGE Guests, family additions, new water-using appliances, etc., all will result in more water usage and will require more capacity from your conditioner. You can reprogram your recharging schedule by following the directions on pages 9 and 10. Call your Culligan dealer for advice and save a service call. SALT SUPPLY Check it. Refill if necessary and wait approximately 4 hours for salt to dissolve before initiating a recharge cycle. SALT BRIDGING Salt bridging occurs when a space is formed between the salt and the water underneath, preventing the salt from dissolving to make brine. No brine, no soft conditioned water! High humidity and/or use of some brands of purified salt products may cause a salt bridge to form. The best way to check and eliminate a salt bridging problem is to take a bro...