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Press pins in bulb base straight into socket until fully seated. Follow package directions and do not touch new light with bare hands, the oils from your skin can reduce the longevity of the bulb. 4. Reinstall the light and cover. Heat Lamps(27” models) Turn off the heat lamps and blower. Allow the heat lamps to cool before handling. If new heat lamps do not operate, be sure lamps are inserted correctly before calling for service. Heat Lamp Replacement Figure 5: Heat Lamp Replacement 1. Turn heat lamp counterclockwise to remove. 2. Replace lamp with either a PAR-38 175W heat lamp or a PAR-40 250W heat lamp. The PAR-38 175W heat lamp provides a tighter seal within the enclosure and produces the same amount of effective heat with lower energy consumption. These lamps may not be readily available at local retail outlets. The PAR-40 250W heat lamp is more widely available. It can be used instead. PAR-38 175W heat lamps can be purchased through the following retailers: • OpTech Inc: 800-848-6624 or • bulbs.com: 888-455-2800 or English 7 English 8 Service Before Calling Customer Service Use the suggestions in the table below before calling for service to avoid service charges. How to Obtain Service or Parts We want you to remain a satisfied customer. If a problem comes up that cannot be resolved to your satisfaction please let us know. To reach a service representative, see the contact information at the back page of the manual. Whether you write or call, please provide us with the Model Number, Serial Number and Date of Original Purchase or Installation. How to Find the Model Number The Data Rating Plate shows the Model and Serial Numbers. Please provide this information when requesting service. The Data Rating Plate is located on the frame behind the filter spacer. Remove the filter spacer to view it. Problem Suggested Solution Noise during operation Some noise is normal do to vibration and air movement. Excessive noise could indicate one of the following: a) ductwork is too small / undersized b) ductwork is too large / oversized c) ductwork is loose d) transition is too small or is loose e) wood screws are not fully tightened f) loose screws in trim parts, etc. Check Installation Manual to verify that ductwork is the proper size. Tighten screws. Noise when unit is off Backflow flap on outside of duct wall cap moves with the wind. This is normal. Fan blower does not work a) Power supply is insufficient. b) Electrical wiring is incorrectly connected. See Installation Manual for further information. Lights hum A slight hum is normal. Hood trips breaker a) Electrical wiring is incorrectly connected. b) Circuit is not sufficient. See Installation Manual for further information. Table 2: Troubleshooting Figure 6: Data Rating Plate Location Data Rating Plate is on the frame behind spacer Statement of Limited Product Warranty What this Warranty Covers & Who it Applies to The limited warranty provided by BSH Home Applia...
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