Assessments - 2, GPA: 4.5
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PRESS INTERCOM AND DIAL **1. 2. PRESS desired programmable button. 3. DIAL 98. 4. PRESS SPEAKER to end. 6.4.5 ASSIST BUTTON This feature allows you to program a button to be used for sending a message to an LCD speakerphone. Once programmed, you can press the ASSIST button at anytime to sound a tone burst at the called station and present a preprogrammed message in the station display. You can send a message while on a call without alerting the distant party. This feature is useful for requesting assistance while engaging on a call. For example, a customer service representative could request assistance from a supervisor while talking to a problem caller. The supervisor, upon receiving the tone and noting the display message, could perform an executive override or service observing action to join the call or monitor it. • To program an assist button, 1. PRESS INTERCOM AND DIAL **1. 2. PRESS programmable button you want as assist button. 3. DIAL 7. 4. CHOOSE from one of the following options to select the type of Assist J DoeMON2412:35Default Call for Assistance message that will be delivered with the ASSIST button: • DIAL * to choose system- provided message (ASSIST plus name or extension number of station sending message) • DIAL keypad number (1, 2, 3 etc.) to choose preprogrammed message (see attendant or table on page 93 for list of LCD messages). 5. IF one particular station must always receive message, DIAL extension number of that station. 6. PRESS SPEAKER to end. 6.4.6 AUTOMATIC REDIAL BUTTON You can automatically redial a busy number or unanswered call by activating this feature. Once you activate automatic redial, your station selects the line, automatically dials the number, and waits for a response. It will do this twice unless you deactivate the feature by pressing that button or another button or by lifting the handset. The automatic redial button is a designated programmable button position and the user must program its location to make it active. • To program a button on your telephone for redialing calls you make that are either busy or do not answer, 1. PRESS INTERCOM AND DIAL **1. 2. PRESS programmable button. 3. DIAL #. 4. PRESS SPEAKER to end. 7. OTHER FEATURES 7.1 Line Groups Some systems have telephone lines arranged into line groups which may be accessed for outside calling instead of selecting an individual line button. The installer can use this feature to reserve certain lines for certain clusters of stations for a tenant-service arrangement. • To access a system line group, 1. Press INTERCOM. 2. Dial desired line group access code: 3. LISTEN for outside dial tone. 4. DIAL desired number. 7.2 Volume Control 7.2.1 SETTING CURRENT VOLUME LEVEL The volume control on your telephone is a multipurpose control you can use to set the volume (loudness) of the ringer, the speaker, the handset, the headset, and the group listening mode. • There are four ringer loudness levels (plus an off Impact SCS Volume Buttons position). Set these levels as follows: —While your telephone is on-hook and idle, PRESS the VOLUME UP OR VOLUME DOWN button once for each change in loudness you desire. The ringer sounds once for each change as an example of the current setting. NOTE: If you set the ringer to the OFF position, your telephone sounds a short ring burst once for each call you receive at your station while the ringer is off. • There are eight speaker loudness levels. Set these levels for the current call as follows: —While on a call and in speakerphone mode, PRESS the VOLUME UP OR VOLUME DOWN button once for each change in loudness that you desire. • There are at least eight handset loudness levels that you can set for the current call as follows: —While on a call and in handset mode, PRESS the VOLUME UP OR VOLUME DOWN button once for each change in loudness that you desire. NOTE: When the call ends, the system resets the loudness of all future calls to the programmed (default) setting. For instructions in setting your speakerphone’s default volume, see Default Volume Control section in the system specific Advanced Features chapter. • There are at least eight headset loudness levels that you can set for the current call as follows: —While on a call and in headset mode, PRESS the VOLUME UP OR MUTESHIFTTAPHOLDTUVPRSWXYDEFABCQZMNOJKLGHI# COMDIALVolume UpButtonVolume DownButtonImpact Volume Buttons VOLUME DOWN button once for each change in loudness that you desire. • There are eight group listening loudness levels. Set the level for the current call as follows: —While on a call and in the group listening mode, PRESS VOLUME UP OR VOLUME DOWN button once for each change in loudness you desire. 7.2.2 MUTING YOUR SPEAKERPHONE By using the MUTE button, you can block transmission of your voice to the distant party. You can do this whether you are using the handset or the speaker. • To mute your station, —PRESS MUTE (mute function and light turn on). You can still hear the distant party, but he or she cannot hea...
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