Assessments - 4, GPA: 3.8
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a. Control knob not fully pressed in - Press in control knob fully. b. Control knob not pressed in long enough - After ODS/pilot lights, keep control knob pressed in 30 seconds. c. Manual Shutoff valve not fully open - Fully open manual shutoff valve. d. Thermocouple connection loose at control valve - Hand tighten until snug, then tighten 1/4 turn more. e. Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This problem could be caused by either low gas pressure or dirty or partially clogged ODS/pilot -Contact local gas company. f. Thermocouple damaged - Replace thermocouple. g. Control valve damaged - Replace control valve. 8. Burner does not light after ODS/pilot is lit. a. Burnerorificeclogged -Cleanburnerorreplacemainburner orifice. b. Burner orifice diameter is too small -Replace burner orifice. c. Inlet gas pressure is too low -Contact qualified service person. 9. If burning at main burner orifice occurs (a loud, roaring blow torch noise). a. You must turn off burner assembly and contact a qualified service person. b. Manifold pressure is too low -Contact local gas company. c. Burner orifice clogged -Clean burner or replace burner orifice. 10. Logs appear to smoke after initial operation. a. Vapors from paint or curing process of logs - Problem will stop after a few hours of operation. Run the heater with the damper open if you have one, or open a window for the first few hours. Log heater is intended to be smokeless. Turn OFF heater and call qualified service person. 11. Heater produces a whistling noise when main burner is lit. a. TurningcontrolknobtoHIGHpositionwhenmainburneris cold - Turn control knob to LOW position and let warm up for a minute (does not apply to VFDR18LB10 models) b. Air in gas line - Operate burner until air is removed from line. Have gas line checked by local gas company. c. Dirty or partially clogged burner orifice - Clean burner or replace burner orifice. 12. No gas to pilot (VFDM and VFDT models only). a. LP-regulator shut down due to inlet pressure too high - Verify LP tank regulator is installed and set at 11" to 13" w.c. Replace regulator on heater. If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when lit. If the gas quality or pressure is low, contact your local gas supplier immediately. 23099-1-0707 Page 23 HOW TO ORDER REPAIR PARTS Parts can be ordered only through your service person or dealer. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the service person/dealer. All parts listed in the Parts List have a Part Number. When ordering parts, first obtain the Model Number from the name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the following appropriate illustration and list. Be sure to give all this information . . . Appliance Number Part Description Appliance Serial Number Part Number Type of Gas (Propane or Natural) Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store. Shipments contingent upon strikes, fires and all causes beyond our control. Empire Comfort Systems, Inc. Nine Eighteen Freeburg Ave. Belleville, Illinois 62222-0529 VFDR SERIES PARTS LIST Attention: When ordering parts, it is very important that part number and description of part coincide. INDEX PART NUMBERS DESCRIPTION NO. VFDR18LB VFDR24LB VFDR30LB 1 21588 21588 23157 PILOT SHIELD (NAT ONLY) 2 R3623 R3623 R3623 PILOT ASSEMBLY (LPG) 2 R3624 R3624 R3624 PILOT ASSEMBLY (NAT) 3 21590 21590 21590 PILOT BRACKET (LPG) 3 23106 23106 23106 PILOT BRACKET (NAT) 4 R9022 R9023 R9024 BURNER, TUBE 5 21592 21592 21260 BRACKET, LOG LOCATOR 6 R7624 R7624 R7624 AIR SHUTTER 7 R7572 R7572 R7572 JAMB NUT 8 21669 21670 21671 BURNER BASE SUB-ASSEMBLY 9 21581 21581 21581 LEG, REAR (2 REQUIRED) 10 P285 P244 P296 ORIFICE (NAT) 10 P258 P210 P297 ORIFICE (LPG) 11 P212 P212 P212 ORIFICE HOLDER 12 21561 21561 21561 TUBING ASSEMBLY (VALVE TO PILOT - LPG) 12 21559 21559 21559 TUBING ASSEMBLY (REGULATOR TO PILOT - NAT) 13 R7063 R7063 R7063 REGULATOR, NAT PILOT 14 21560 21560 21560 TUBING ASSEMBLY (VALVE TO REGULATOR - NAT ONLY) 15 21562 21563 21564 TUBING ASSEMBLY 16 R2423 R2423 R2423 CONNECTOR, MALE 17 23974 23974 23974 VALVE BRACKET (2 REQUIRED) 18 R3626 R3626 R3626 VALVE (NAT) 18 R3625 R3625 R3625 VALVE (LPG) 19 R9028 R9028 R9028 KNOB, EXTENSION ON/OFF 20 R9027 R9027 R9027 KNOB, EXTENSION HI/LO 21 21585 21586 21587 COVER PLATE, FRONT 22 21578 21579 21580 LEG, FRONT 23 R2313 R2313 R2313 IGNITOR, PIEZO 24 R3436 R3436 R3436 SWITCH, REMOTE/OFF/ON 25 R5668 R5668 R5668 IGNITER WIRE 26 R3435 R3435 R3435 WIRE ASSEMBLY (REMOTE/OFF/ON) 27 R7587 R7556 R7598 REAR LOG 28 R7586 R7555 R7597 MIDDLE LOG 29 R7585 R7553 R7553 FRONT LOG, LEFT 30 R7554 R7554 R7554 FRONT LOG, RIGHT 31 --R7601 FRONT LOG, MIDDLE 3...
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