Assessments - 1, GPA: 3
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Facilidade de uso
The 3Com Asterisk Appliance is ideal for small office environments. The 3Com Asterisk Appliance can function not only as a PBX, but also as a voice mail server, IVR server, conferencing server, VoIP ATA, or VoIP gateway. It has four FXO ports and four FXS analog ports. Additionally, the built-in four port LAN switch and WAN port allow it to serve as a basic router. See the 3Com Partner Access web site or the 3Com ftp site for additional information and resources for the 3Com Asterisk Appliance, such as: .. A README file that augments the information in this document. .. The firmware, bootloader, and 3Com telephone images. .. The CompactFlash Image and its corresponding README file. .. Time zone files, which you down load using the Networking page in the 3Com AsteriskGUI. Follow the instructions in the 3Com Asterisk Appliance Administrator’s Guide to set the time zone for your appliance. .. The 3Com Asterisk Appliance Administrator’s Guide. The 3Com Service FAQs (frequently asked questions) site provides additional information about 3Com Asterisk. Point your browser to and select Asterisk from the drop-down menu. Check this site frequently for new FAQs. For information about using 3Com Asterisk with 3Com telephones, point your browser to Enter the product number, 3CR10551A, and then click the Search button. As always, address all questions about the 3Com Asterisk Appliance and related hardware and software to your authorized 3Com reseller. Important Information Updating the 3Com Asterisk Appliance to Release 1.4.0.14.3 Release 1.4.0.14.3 includes new 3Com Asterisk Appliance firmware and telephone images. To update the 3Com Asterisk Appliance to Release 1.4.0.14.3, see Updating Your 3Com Asterisk Appliance Configuration and do the following: .. Skip the section that describes how to update the bootloader image. Because Release 1.4.0.14.3 does not include a new bootloader image, there is no need to update the image. .. Update the 3Com Asterisk Appliance firmware to Release 1.4.0.14.3. Follow the steps in the Updating the 3Com Asterisk Appliance Firmware Image section. The firmware image file is uImage-dgm-1.0.3.2-3com-r1.4.0.14.3 .. Update the telephone image to Release R_7_1_47_3. Follow the steps in the Updating the Telephone Image Files section. The telephone image file is phone_image_R_7_1_47_3.tar.gz. Supported Browsers To access the 3Com AsteriskGUI, use the Firefox browser, Release 1.5 or a later release. Note: If you exit the browser, a new browser session might not require a user to provide login information and allows full access to the 3Com AsteriskGUI. To ensure that users are required to provide a username and password each time a new browser window opens: 1 From the Firefox toolbar, click Tools > Options. 2 Click the Privacy icon. 3 In the Private Data dialog box, enable Always clear my private data when I close Firefox. 4 Click OK. Fax Support The 3Com Asterisk Appliance supports analog-to-analog fax transmission. Fax detection and routing are supported using analog FXS connections. Note that IP-to-analog fax transmission is not supported. Saving Configuration Changes The 3Com AsteriskGUI includes these controls: .. Save – changes are made in memory, however, they are not active or permanent .. Activate Changes (in the upper right of the page) – makes any changes active, however, the changes are not permanent .. Save Configuration (on the Home page) – changes are permanently retained after you reboot or power cycle the appliance To ensure that you save any configuration changes permanently: 1 Click Save in the 3Com AsteriskGUI page in which you have made changes. 2 Click Home on the left navigation tab. 3 Click Save Configuration on the Home page. 4 Click Activate Changes in the upper right of the page. Note: If you click Network > LAN, modify LAN settings, and then click Save, the changes become effective immediately. Make sure that you enter the correct IP address so that you do not lose access to the 3Com AsteriskGUI immediately after clicking the Save button. Note: Before you remove the power cord from the 3Com Asterisk Appliance, make sure that you complete and then save your configuration changes. Calling Queues From the Call Queues tab in the 3ComAsteriskGUI, you can create multiple calling queues and also assign multiple agents as members of those calling queues. Before you can assign an agent to a calling queue, you must enable the Is Agent field that corresponds to the agent’s user extension on the Users page. For agents to receive calls as members of a calling queue, they must first log in to the calling queue. The Options tab in the 3Com AsteriskGUI lets you choose two methods for agents to log in to a calling queue. Under the Agent Login Settings section, select one of the following: .. Agent Login Extension – When an agent dials this number, the agent is immediately logged in to all the calling queues of which the agent is a...