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Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge. 1 Enter the System Setup program and verify that the diskette drive is configured correctly. See "Using the System Setup Program" on page 37. 2 Open or remove the bezel. See "Front Bezel" on page 53. 3 Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 131. 4 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 5 Open the system. See "Opening and Closing the System" on page 54. 6 Ensure that the diskette drive interface cable is securely connected to the diskette drive and the system board. 7 Ensure that a power cable is properly connected to the drive. 8 Close the system. See "Opening and Closing the System" on page 54. 9 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 10 Run the appropriate online diagnostic test to see whether the diskette drive works correctly. 11 Turn off the system and attached peripherals, and disconnect the system from its electrical outlet. 12 Open the system. See "Opening and Closing the System" on page 54. 13 Remove all expansion cards installed in the system. See "Removing an Expansion Card" on page 78. 14 Close the system. See "Opening and Closing the System" on page 54. 15 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 16 Run the appropriate online diagnostic test to see whether the diskette drive works correctly. If the tests run successfully, an expansion card may be conflicting with the diskette drive logic, or an expansion card may be faulty. Continue to the next step. If the tests fail, see "Getting Help" on page 147. 17 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 18 Open the system. See "Opening and Closing the System" on page 54. 19 Reinstall one of the expansion cards you removed in step 13. See "Installing an Expansion Card" on page 76. 20 Close the system. See "Opening and Closing the System" on page 54. 21 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 22 Run the appropriate online diagnostic test to see whether the diskette drive works correctly. Troubleshooting Your System 23 Repeat step 17 through step 23 until all expansion cards are reinstalled or one of the expansion cards causes the tests to fail. If the problem is not resolved, see "Getting Help" on page 147. Troubleshooting an Optical Drive Problem • System cannot read data from a CD or DVD in an optical drive. • Optical drive indicator does not blink during boot. Action CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge. 1 Try using a different CD or DVD that you know works properly. 2 Enter the System Setup program and ensure that the drive’s IDE controller is enabled. See "Using the System Setup Program" on page 37. 3 Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 131. 4 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 5 Open the system. See "Opening and Closing the System" on page 54. 6 Ensure that the interface cable is securely connected to the optical drive and to the sideplane. 7 Ensure that a power cable is properly connected to the drive. 8 Close the system. See "Opening and Closing the System" on page 54. 9 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem is not resolved, see "Getting Help" on page 147. Troubleshooting an External SCSI Tape Drive Problem • Defective tape drive • Defective tape cartridge • Missing or corrupted tape-backup software or tape drive device driver • Defective SCSI controller Troubleshooting Your System Action 1 Remove the tape cartridge you were using when the problem occurred, and replace it with a tape cartridge that you know works. 2 Ensure that the SCSI device drivers for the tape drive are installed and are configured correctly. See "Removing and Installing an Internal SCSI Tape Drive" on page 86. 3 Reinstall the tape-backup software as instructed in the tape-backup software documentation. 4 Ensure that the tape drive’s interface/DC power cable is connected to the tape drive and SCSI controller card. 5 Verify that the tape drive is configured for a unique SCSI ID number and that the tape drive is terminated or not terminated, based on the interface cable used to connect the drive. See the documentation for the tape drive for instructions on selecting ...
Este manual também é adequado para os modelos :Computadores - POWEREDGE 2950 (17.3 mb)
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