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Table of Contents
About This Document.........................................................................................................7
Typographic Conventions......................................................................................................................7
HP Encourages Your Comments............................................................................................................7
1 Release 6.2 Overview....................................................................................................9
What’s New in Windows Solution 6.2?...................................................................................................9
System Configurations..........................................................................................................................10
Software Requirements.........................................................................................................................12
Web Browser....................................................................................................................................12
TCP/IP and SNMP...........................................................................................................................12
Utility Meter....................................................................................................................................12
Supported Components........................................................................................................................12
Superdome (with sx2000 chipset)....................................................................................................12
rx8640...............................................................................................................................................13
rx7640...............................................................................................................................................14
rx6600...............................................................................................................................................15
rx3600...............................................................................................................................................16
rx2660...............................................................................................................................................17
BL860c and BL870c Server Blade.....................................................................................................18
Troubleshooting Common Issues.........................................................................................................18
Event Log.........................................................................................................................................18
Corrected hardware errors.........................................................................................................18
Extensible Firmware Interface (EFI) and EFI-based Setup Utility (EBSU)......................................18
EBSU fails when flashing an Emulex 4 Gb HBA.......................................................................18
ESBU can lose mapping of drives connected to QLogic controllers..........................................18
Express Setup fails when launched from EBSU.........................................................................19
Fibre Channel..................................................................................................................................19
Error message during system boot............................................................................................19
Mixing Fibre Channel HBA models within same system might cause a blue screen...............19
AH400A or the AH401A 8 Gb Fibre Channel HBAs might cause startup problems or blue
screen..........................................................................................................................................19
Boot from Emulex HBA fails......................................................................................................20
Device manager error after kit update.......................................................................................20
Target LUN and boot controller WWN not visible in a VC environment.................................21
HP Smart Update Manager.............................................................................................................21
hpsum_swdiscovery.exe Application Error...............................................................................21
Installation.......................................................................................................................................21
Integrity PCI-express power management fix for AH400A/AH401A is always ready to
install..........................................................................................................................................21
HPSUM does not detect installed version of Neterion 10Gb NIC driver..................................21
Management Agents........................................................................................................................22
Management Agents and WBEM Providers log the same event...............................................22
New events in the System Event Log (SEL) ..............................................................................22
Error event after firmware update.............................................................................................22
Error during installation over a newer version..........................................................................22
No server information displayed on the System Management Homepage..............................23
Network Interface Cards (NICs).....................................................................................................23
AD385A NIC card can affect server performance under a load................................................23
Smart Array.....................................................................................................................................23
Blue screen displays when Smart Array cards are hot removed...............................................23
Table of Contents
3
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