Assessments - 4, GPA: 3.5
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Cleaning the inside of the printer will eliminate or reduce these problems. 4 MAINTAINING YOUR PRINTER 4.6 4.7 MAINTAINING YOUR PRINTER Cleaning inside the printer 1 Turn the printer off and unplug the power cord, then wait for the printer to cool. 2 Open the front door. 3 Pull the toner cartridge out and remove it from the printer.. 4 With a dry, lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity. Note: To prevent damage to the toner cartridge, do not expose it to light for more than few minute. Cover it with a piece of paper, if necessary. Also, do not touch the black transfer roller inside the printer. 5 Locate the long strip of glass (LSU) inside the top of the cartridge compartment, and gently swab the glass to see if dirt turns the white cotton black. 46 Reinsert the toner cartridge and close the cover. Make sure that the cover is securely closed. If it is not firmly closed, printing errors may occur when you print. 7 Plug in the power cord, and turn the printer on. MAINTAINING YOUR PRINTER 4.8 Consumables and Replacement Parts From time to time, you will need to replace the roller and fuser unit to maintain top performance and avoid print quality problems and paper feed problems resulting from worn parts. The following items should be replaced after you have printed a specified number of pages. See the table below. Items Yield (Average) Transfer Roller Approx. 50,000 pages Pick-up Roller Approx. 50,000 pages Fuser Unit Approx. 50,000 pages To purchase the consumables and replacement parts, contact Samsung dealer or the place where you bought your product. We strongly recommend that items be installed by a trained service personnel. 4.9 MAINTAINING YOUR PRINTER 5 5 Solving Problems This chapter provides helpful information for what to do if you encounter an error while using your printer. This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Clearing Paper Jams • Solving Print Quality Problems • Troubleshooting Error Messages • Common Windows Problems • Common Linux Problems Troubleshooting Checklist If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. Check Solution Check the power cord and the power switch. Check the power source by plugging into another outlet. Make sure that the On Line/Error LED is on. In the Ready mode, the On Line/Error LED lights green. If the On Line/Error LED lights red or blinks, go to “Troubleshooting Error Messages” on page 5.16. Press and hold the • If a demo page does not print, check the paper supply Cancel button to print a in the input tray. demo page. • If the paper jams in the printer, go to “Clearing Paper Jams” on page 5.6. Check the demo page to see if it is printed correctly. If there is a print quality problem, go to “Solving Print Quality Problems” on page 5.10. Print a short document • If the page does not print, check the cable connection from a software between the printer and the computer. application to verify that • Check the print queue or print spooler to see if the the computer and printer printer has been paused. are connected and are communicating correctly. • Check the software application to ensure you are using the proper printer driver and communication port. If the page is interrupted during printing, go to “Solving General Printing Problems” on page 5.3. If completing the • “Solving General Printing Problems” on page 5.3. checklist does not resolve the printer • “Troubleshooting Error Messages” on page 5.16. problem, check the • “Common Windows Problems” on page 5.17 following troubleshooting sections. • “Common Linux Problems” on page 5.18 5.2 SOLVING PROBLEMS Solving General Printing Problems For problems with the operation of your printer, refer to the table for suggested solutions. Problem Possible Cause Solution The Printer does not print. The printer is not receiving power. Check the power cord connections. Check the power switch and the power source. The printer is not selected as the default printer. Select your printer in the printer folder in Windows as your default printer. Check the printer for the following: • The printer cover is not closed. • Paper is jammed. • No paper is loaded. • The toner cartridge is not installed. • The installed toner cartridge is the wrong toner cartridge. After location the problem, clear it. • Close the door. • Clear the paper jam. See “Clearing Paper Jams” on page 5.6. • Load paper. See “Loading Paper” on page 2.7. • Install the toner cartridge. See “Installing the Toner Cartridge” on page 2.4. If the problem persists, contact your service representative. The printer may be in Manual Feed mode. Add paper to the tray and press the Cancel button on the printer’s control panel to begin printing. The connection cable between the computer and the printer is not connected properly. Disconnect the pri...
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