Assessments - 1, GPA: 5
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Hot water sets toner into fabric. Do not touch the drum in the the toner cartridge or imaging unit. Use the handle on the cartridge to avoid touching this area. 4.Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine. The tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the correct position until it locks into place completely. 5.Close the top cover. Ensure that the cover is securely closed. Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, refer to the guidelines below: •Ensure that the adjustable guides are positioned correctly. (See "Loading paper in the tray" on page 28.) •Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray. •Do not remove paper from the tray while your machine is printing. •Flex, fan, and straighten paper before loading. •Do not use creased, damp, or highly curled paper. •Do not mix paper types in a tray. •Use only recommended print media. •Ensure that the recommended side of the print media is facing the right side. (See "Loading paper in the tray" on page 28.) •If duplexing, print one sheet at a time using the . (See "Printing on both sides of the paper (Manual)" on page 34.) •If you are printing on a special paper, print one sheet at a time using the . (See "Manual feeding in the tray" on page 28.) Clearing paper jams If a paper jam occurs, the LED on the control panel lights orange. Find and remove the jammed paper. To resume printing after clearing paper jams, you must open and close the top cover. To avoid tearing the paper, pull the jammed paper out slowly and carefully. Follow the instructions in the following sections to clear the jam. In tray Click this link to open an animation about clearing a jam. 1.Open and close the top cover. The jammed paper is automatically ejected from the machine. If the paper does not eject, go to the next step. 2.Remove the jammed paper by gently pulling it straight out. If the paper does not move when you pull, or if you do not see the paper in this area, check inside the machine. (See "Inside the machine" on page 49.) Inside the machine Click this link to open an animation about clearing a jam. The fuser area is hot. Be careful when removing paper from this area to prevent getting your fingers burnt. 1.Open and close the top cover. The jammed paper is automatically ejected from the machine. If the paper does not eject, go to the next step. 2.Open the top cover. 3.Open the fuser unit cover. . 4.Remove the jammed paper by gently pulling it straight out. If you do not see the jammed paper, go to the next step. 5.Pull the toner cartridge out. 6.Remove the jammed paper by gently pulling it straight out. 7.Insert the toner cartridge back into the machine. 8.Close the fuser unit cover. 9.Close the top cover. Printing automatically resumes. Solving other problems The following chart lists some trouble conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, contact a service representative. Other problems include: •See "Power problems" on page 50. •See "Paper feeding problems" on page 51. •See "Printing problems" on page 51. •See "Printing quality problems" on page 53. •See "Common Windows problems" on page 55. •See "Common Linux problems" on page 55. •See "Common Macintosh problems" on page 56. Power problems Click this link to open an animation about solving power problems. Condition Suggested solutions The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. •Plug in the power cord and press (power) on the control panel. •Disconnect the machine cable and reconnect it. Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. (See "Clearing paper jams" on page 48.) Paper sticks together. •Check the maximum paper capacity of the tray. (See "Print media specifications" on page 61.) •Make sure that you are using the correct type of paper. (See "Print media specifications" on page 61.) •Remove paper from the tray and flex or fan the paper. •Humid conditions may cause some paper to stick together, replace with a new stack. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight. Paper does not feed into the machine. •Remove any obstructions from inside the machine. •Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. •There is too much paper in the tray. Remove excess paper from the tray. •The paper is too thick. Use only paper that meets the specifications required by the machine. (See "Print media specifications" on page 61.) The paper keeps jamming. •There is too much paper in the tray. Remove excess p...
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