Assessments - 2, GPA: 3
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Fotos e especificações Avaya 5620 |
Facilidade de uso
Making Calls Internal Calls: If your System Administrator has allocated you the Ring Back When Free feature (see RBak+ - Ringback When Free) under a dial pad digit, you can: 1. When you call an extension that does not answer or is busy, press the RBak feature key to set a callback on that extension. 2. When the extension you called becomes free, your phone will ring (a burst of three rings). 3. Lift the handset and the extension is called automatically. 4. When the extension you called is free, your phone will ring (a burst of three rings). 5. Lift the handset and the extension is called automatically. External calls: To make an external call, either dial the number (prefixed by the access code if required) or use a speed dial code (contact your system manager for a list of your speed codes). If you hear busy tone while dialing, then the call may be barred. Your system manager can bar certain calls, such as those to premium rate numbers and international calls Answering Calls Ringing at your own extension: Simply pick up the handset. When in headset mode, press the button associated with the alerting call. The default ringing cadences are: • Internal calls have a single ring cadence • External calls have a double ring cadence. Ringing at another extension: You can answer from your own phone by using Call Pick-Up; lift your handset and dial: • *30 to answer a call ringing anywhere. • *31 to answer a call within your group. • *32*201# to answer the call for a particular extension, in this example 201. Note: If your phone rings for any longer than a specified period (15 seconds in default), any re-direction feature that you have activated, such as voicemail or call forwarding, will come into effect. 4620/5620 Phone User Guide Page 29 IP Office Issue 2f (6th December 2005) 5620user Call Waiting Call Waiting tells you if another call arrives while you are already making a call by providing call waiting tone. If you hear the call waiting tone, either end your current call or put the caller on hold. The waiting call should then ring. To turn call waiting on use the code *15; to turn it off use *16. Call Forwarding Your calls can be forwarded to another extension or an external number either when you are away from your desk (on no answer), when your extension is busy (on all Call Appearance keys), and all calls (for example when you go on holiday). • To set the number to which your calls are forwarded dial *07*201# (forwarding to 201 in this example). • To switch forward direct station calls (i.e. not Hunt Group) on, dial *01. To switch it off dial *02. • To switch forward on busy on dial *03, to switch it off dial *04. • To switch forward on no answer on dial *05, to switch it off dial *06. Diverting Calls You can divert your calls to another extension. Note: If you do not answer calls at the temporary extension, they are forwarded to your own voicemail or call forwarding number. At another extension: • *12*N# from the extension you are temporarily using (where N is your extension number). Hence, calls to your extension will be diverted to the extension you are temporarily using. • *13*N# to re-direct the calls back to your own extension, before you return to it. At your own extension: • *14*N# from your own extension (where N is the extension to which you want your calls diverted). • *14*# to cancel either feature from your own extension. You can divert your calls to another extension. In the examples below N is the extension to which you want your calls diverted. Note: If you do not answer calls at the temporary extension, they are forwarded to your own voicemail or call forwarding number. At another extension: • *12*N# from the extension you are temporarily using. • *13*N# to re-direct the calls back to your own extension, before you return to it. At your own extension: • *14*N# from your own extension. • *14*# to cancel either feature from your own extension. 4620/5620 Phone User Guide Page 30 IP Office Issue 2f (6th December 2005) System Features Do Not Disturb You may choose to receive no calls at all or only those from particular callers on your exceptions list: To switch Do Not Disturb on/off (with or without exceptions): • Dial *08 and to switch it off dial *09 or Dial *10*N# to add a number to the exception list. or • Dial *11*N# to delete a number from the exception list. Note: Your callers, other than your exceptions, either hear busy tone or are re-directed to your voicemail. Voicemail Note that not all systems support voicemail or have voicemail installed. • To switch voicemail on dial *18, to switch it off dial *19. • To retrieve your voicemail, use the code *17. Your voicemail may be set up to deliver your messages by calling you whenever you hang up: this feature is known as Voicemail Ringback. • To turn Voicemail Ringback on dial *48; to turn it off dial *49. Dialing a number while listening to your messages invokes further facilities: Once messages have been delivered, they are held on the syste...