Phone numbers cannot be deleted while it is in the flashing mode. Deleting All Caller ID Information 1. While reviewing the Caller ID, hold down DEL for three (3) seconds. The display flashes “ERASE ALL?” 2. Press DEL to select. The display briefly reads “ALL CID” and “ERASED” and then “— NO CALLS —”. At any time, you can press FLASH one time to return to standby mode. Or it will return to standby automatically when 30 seconds has elapsed without any keys being pressed. Call Waiting When you are on an existing call, you will hear a beep. The LCD will display the incoming calls caller ID information. To answer the waiting call, press FLASH. The original call will be placed on hold and you will be connected with the waiting call. To return to the original call, press FLASH. If you do not access the waiting call, the caller ID information is transferred into the call list as a viewed call. E N G L I S H 19 Care The C420 has been designed to give you unit with a soft damp cloth. Do not use years of dependable service with a minimum detergents and avoid excess moisture. of care. 3. The C420 is an electrical device. To ensure the utmost in performance, follow Avoid electric shock by keeping the these guidelines in caring for the unit: phone away from water (i.e. bath 1. Avoid dropping or knocking the unit. room, kitchen sink, etc.) 2. Dust the unit regularly. Wipe the Troubleshooting The unit will not operate/no dial tone: • Verify the TALK Button is lit. • Verify the AC Adapter is securely plugged into the base and the telephone. • Verify the telephone line cord is securely plugged into the wall jack and the telephone. • Make sure the base antenna is in an upright position. • Make sure the handset battery is fully charged. • Verify the telephone is in the correct dialing mode, tone (touch) or pulse (rotary). • Make sure you are in the usable range of the base station. • Reset the security code by placing the handset in the base for 5-10 seconds. The phone does not ring when you receive a call: • Make sure the RINGER switch on the handset and base are set to ON. • Verify the AC Adapter is securely plugged into the base and the telephone. • Verify the telephone line cord is securely plugged into the wall jack and the telephone. • Make sure you are in the usable range of the base station. • You may have too many extensions on your line. Try unplugging a few devices. Troubleshooting Noise, Static, Interference or Other Calls Heard while Using the Handset: • Try changing channels. • Make sure the base antenna is in an upright position. • Make sure you are in the usable range of the base station. • Make sure the handset battery is fully charged. • Try relocating the base unit to another location. • Make sure the AC Adapter is not plugged into the wall outlet with other appliances. • Try relocating the base unit to another location. Phone Will Not Hold Charge: • Make sure the charging contacts on the handset and base are free of dust and dirt. Clean the contacts with a soft cloth. • Make sure CHARGE LED on the base is lit when handset is in the cradle. • If necessary, replace the handset battery. (See Handset Battery Charging) Difficulty in Placing or Receiving Calls: • Move closer to the base and try again. • If moving closer does not work, you may have lost the security code. • Reset code by placing the handset back on the base for 5-10 seconds. (See Security Code Section) • Make sure you have selected the correct dialing mode, tone or pulse. • Make sure the AC Adapter is not plugged into a wall outlet with other appliances. Disconnect for 5-10 seconds then reconnect. Place the handset back on the base and reinsert the AC Adapter. • Make sure the handset battery is fully charged. E N G L I S H 21 Regulatory Compliance Part 68 of FCC Rules Information a) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. b) A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug, RJ11C USOC, is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. c) The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is...