Assessments - 3, GPA: 4.3 ( )

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4 Actiontec Network Attached Storage Device User Manual 4 Using the Web Browser from the Internet This is identical to using the Web browser from the network. But remember: • The Internet IP address must be used to connect to the NAS Device, not the LAN IP address. • If the port number used by the NAS Device has been changed from the default (80), specify the correct port number when connecting. For example, if the port is 8080, and the Internet IP address is 203.70.212.52, enter the following as the browser's IP address: Remote Management Connection via the Web browser from the Internet is the same as connecting via the network. But remember: • The Internet IP address must be used to connect to the NAS Device, not the LAN IP address. • If the port number used by the NAS Device has been changed from the default (80), specify the correct port number when connecting. For example, if the port is 8080, and the Internet IP address is 203.70.212.52, enter the following as the browser's IP address: Once connected to the NAS Device via the Internet, all the Web-based management features are available. However, the “Browse” button on the Shares screen only allows Web-based file browsing. (If using Internet Explorer on Windows, network users can browse shares using Windows Explorer.) FTP (File Transfer Protocol An FTP client can also be used to upload and download files from the Internet. To do this, port forward the FTP port (port 21) on the router or gateway to the IP address of the NAS Device. 5 Troubleshooting This chapter lists some common problems, and their solutions. Problem 1: The NAS Utility doesn’t list any NAS Devices. Solution 1: Check the following: • The NAS Device is installed, LAN connections are OK, and it is powered on and startup is complete. • Ensure the computer and the NAS Device are on the same network segment. (If you don't have a router, this must be the case.) • Ensure the computer has the TCP/IP network protocol loaded. In Windows, this is done by using Control Panel-Network. If an entry for TCP/IP -> Network card is not listed, use Add - Protocol - Microsoft - TCP/IP to add it. You then need to select the new entry (TCP/IP -> Network card), click Properties, and configure the IP Address tab. • If the LAN has a DHCP server, you can select “Obtain an IP Address automatically”. • Otherwise, you must select “Specify an IP Address”, and enter values for IP address and subnet mask. The IP address range commonly used is 192.168.0.1 to 192.168.0.254, with a subnet mask of 255.255.255.0. (The NAS Device's default IP address is 192.168.0.2, with a subnet mask of 255.255.255.0). Remember that each device needs a unique IP address, and the same subnet mask. 4 Actiontec Network Attached Storage Device User Manual 4 4 Problem 2: The NAS Device is configured, but I can’t find it in Network Neighborhood. Solution 2 Try using Start - Find - Computer, and enter the NAS Device's name. If this does not work, use Control Panel - Network to check the following: • TCP/IP protocol is installed. If not, use Add - Protocol - Microsoft - TCP/IP to install it. • Check the network Bindings: • Ensure the TCP/IP protocol is bound to the Network card (NIC). Select the Network card, click Properties, and then the Bindings tab. If TCP/IP is not bound (checked), check it. • Ensure the TCP/IP -> Network card entry is bound to the Client for Microsoft Networks service. Select the TCP/IP entry for the Network Card, click Properties, and then the Bindings tab. If Client for Microsoft Networks is not bound (checked), check it. • If you don't have a router, check that the IP address is compatible with the NAS Device's. This means it needs to be from the same address range (e.g. 192.168.0.1 to 192.168.0.254) and using the same subnet mask (e.g. 255.255.255.0) • If you do have a router, check that the gateway IP address is set correctly. Ask the administrator for the correct value. Problem 3 When I click on an NAS folder icon in Network Neighborhood, I get prompted for a password. Solution 3 This can happen in the following situations: • The Logon name you used on the computer is recognized by the NAS Device, but the password is not. Simply enter the NAS password, or make the Windows password the same as the NAS password. • The logon name you used on the computer is not recognized by the NAS Device, and was converted to guest, with guest access rights. Ask the administrator to create a user name for you. (Use the same name as on the computer.) • You do not have access permission for this share. Ask the administrator to grant you access. . Note: Windows uses the computer name, as shown on Control Panel - Network - Identification, as the default Logon Name. But you can create a new Windows logon name by merely entering a new name and password at the Logon prompt. This page left intentionally blank. Notices Regulatory Compliance Notices Class B Equipment This equipment has been test...

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