Assessments - 4, GPA: 5 ( )

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APPENDIX C: 3COM DMI AGENT INSTALLATION APPENDIX C: 3COM DMI AGENT INSTALLATION The content of the MIF is based on the capabilities of the NIC driver found in the PC. For example, if a NIC with an MBA boot ROM is found, all groups related to the boot ROM are included in the MIF for that particular NIC. This ensures that the network management application does not receive irrelevant information for the NIC. For a description of each MIF that is supported by the 3Com DMI Agent, see the 3Com DMI Agent User Guide included with the 3Com DMI Agent software. System Requirements This section lists the client PC and network management requirements for installing and using the 3Com DMI Agent. Client PC Requirements Your PC requires the following items to use the 3Com DMI Agent: ¦ DMI Service Provider 2.0 or greater (such as Smart Technologies Service Provider 2.0) ¦ NDIS 3, 4, or 5 driver ¦ Windows 95, Windows 98, or Windows NT, using the appropriate Service Pack listed below: ¦ Windows 95 Retail Service Pack 1 or OEM Service Release (OSR2) ¦ Windows 98 Retail Release ¦ Windows NT 4.0 Service Pack 3 or 4 ¦ Windows NT 3.51 Service Pack 5 Network Management Requirements Your network management station requires a DMI-compatible browser or a network management application that supports DMI 2.0 or 2.0s, such as: ¦ Hewlett Packard TopTools ¦ Tivoli Management Suite ¦ Dell OpenManage ¦ Compaq Insight Manager Management Station ¦ Intel LANDesk Client Manager Installing the 3Com DMI Agent 79 Installing the 3Com DMI Agent 79 Installing the 3Com DMI Agent This section describes how to install the 3Com DMI Agent on a PC running Windows 95, Windows 98, or Windows NT 4.0. For instructions on how to install the 3Com DMI Agent on a PC running Windows NT 3.51, see the 3Com DMI User Guide included with the 3Com DMI Agent software. Before installing the DMI Agent, logon to the PC with an account that has system administration privileges. To install the 3Com DMI Agent: 1 Make sure that the PC meets the requirements listed in “Client PC Requirements” earlier in this chapter. 2 Make sure that the 3C905C NIC is installed in the PC and is connected to the network, as described in Chapter 2. 3 Insert the 3Com DMI Agent media in your PC. 4 Run the 3COMDMI.EXE file. 5 Follow the prompts on the screen. 6 Restart the PC when prompted. To verify successful installation, use a DMI-compatible browser or a network management application that supports DMI 2.0 or 2.0s to verify that the 3Com NIC is present. See the 3Com DMI Agent User Guide or contact your system administrator for instructions. TECHNICAL SUPPORT D 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the very latest, 3Com recommends that you access the 3Com Corporation World Wide Web site. Support from Your Network Supplier If assistance is required, contact your computer supplier for support and service of your 3Com network interface card. When you contact your network supplier for assistance, have the following information ready: ¦ Diagnostic error messages ¦ A list of system hardware and software, including revision levels ¦ Details about recent configuration changes, if applicable If you are unable to contact your network supplier, see the following section on how to contact 3Com. Online Technical Services 3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems: ¦ World Wide Web site ¦ 3Com Bulletin Board Service (3Com BBS) ¦ 3Com FactsSM automated fax service World Wide Web Site Access the latest networking information on the 3Com Corporation World Wide Web site by entering the URL into your Internet browser: APPENDIX D: TECHNICAL SUPPORT APPENDIX D: TECHNICAL SUPPORT This service provides access to online support information such as technical documentation and software library, as well as support options ranging from technical education to maintenance and professional services. 3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week. To connect to the 3Com FTP site, enter the following information into your FTP client: n Hostname: ftp.3com.com (or 192.156.136.12) n Username: anonymous n Password: A user name and password are not needed with Web browser software such as Netscape Navigator and Internet Explorer. 3Com Bulletin Board Service The 3Com BBS contains patches, software, and drivers for 3Com products. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week. Access by Analog Modem To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you: Country Data Rate Telephone Number Australia Up to 14,400 bps 6...

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