Assessments - 4, GPA: 3.3
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. . Try Network Settings in Network menu. . . If you have latest SW version, SW upgrade will not proceed. Others The picture will not display in full screen. . . HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents. . . Black bars on the top and bottom will appear during movies that have aspect ratios different from your TV. . . Adjust the picture size options on your external device or TV to full screen. Issues Solutions and Explanations Plasma TV is making humming noise. for PDP TV . . Plasma TVs typically make a soft humming sound. This is normal. It’s caused by the electrical charges that are used to create the images on the screen. . . If the humming sound is loud, you may have set the brightness on the TV too high. Try setting the brightness lower. . . You can also have loud humming if the back of your Plasma TV is too close to a wall or other hard surface. Also try rerouting your connection cables. . . Improper installation of wall mount can create excessive noise. Image Retention (Burn In) Issue. for PDP TV . . To minimize the possibility of screen burn, this unit is equipped with Pixel Shift screen burn reduction technology. Pixel Shift lets you set the picture so it moves slightly up and down (Vertical Line) and side to side (Horizontal Dot). The regular, slight movement of the picture reduces screen burn in. Issues Solutions and Explanations The remote control does not work. . . Replace the remote control batteries with the poles (+/–) in the right direction. . . Clean the sensor’s transmission window on the remote. . . Try pointing the remote directly at the TV from 5~6 feet away. The Cable/Set top box remote control doesn’t turn the TV on or off, or adjust the volume. . . Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for the SAMSUNG TV code. A “Mode Not Supported” message appears. . . Check the supported resolution of the TV, and adjust the external device’s output resolution accordingly. Issues Solutions and Explanations There is a plastic smell from the TV. . . This smell is normal and will dissipate over time. The TV Signal Information is unavailable in the Self Diagnosis Test menu. . . This function is only available with digital channels from an Aerial / RF / Coax connection. TV is tilted to the right or left side. . . Remove the stand base from the TV and reassemble it. There are difficulties assembling the stand base. . . Make sure the TV is placed on a flat surface. If you can not remove the screws from the TV, please use a magnetized screw driver. Issues Solutions and Explanations The Channel menu is grey out (unavailable). . . The Channel menu is only available when the TV source is selected. Your settings are lost after 30 minutes or every time the TV is turned off. . . If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change the settings from Store Demo mode to H...
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