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You may want to try one or more of the following suggestions, which may help to reduce the effect of this phenomenon: – If the TV is connected to an A/V receiver that has a programmable audio delay feature, use this feature to help synchronize the sound to the picture. – If you notice this phenomenon only on certain TV channels, please contact your local broadcast, cable, or satellite provider to inform them of this issue. Scrolling text problem • When slow motion video is present the units will treat any scrolling text as Film and may cause a slight jitter of the scrolling text. Turning Off the Film Stabilization feature will correct this issue. (. page 52) Sound problems • Check the antenna/cable connections (. Chapter 2). • The station may have broadcast difficulties. Try another channel. • The sound may be muted. Press VOLUME. • If you hear no sound, try setting the MTS feature to Stereo mode (. page 38). • If you are not receiving a second audio program from a known SAP source, make sure the MTS feature is set to SAP mode (. page 38). • If you hear audio that seems “incorrect” for the program you are watching (such as music or a foreign language), the SAP mode may be on. Set the MTS feature to Stereo mode (. page 38). Remote control problems • Remove all obstructions between the remote control and the TV. • The remote control batteries may be dead. Replace the batteries (. page 21). • If the TV still does not act as expected, use the Reset Factory Defaults procedure (. page 28). Channel tuning problems • The channel may have been erased from the channel memory by the Programming channels automatically feature. Add the channel to the channel memory (. page 26). • The channel may be blocked by the LOCK feature. Unblock the channel (. page 42). • If you are unable to tune digital channels, check the antenna configuration (. page 25). If you are still unable to tune digital channels, clear all channels from the channel list and reprogram channels into the channel memory (. page 26). If you are still unable to tune digital channels, use the Reset Factory Defaults procedure (. page 28). Also see “TV stops responding to controls” and “Other problems” (. page 54). Closed caption problems • If the program or video you selected is not closed-captioned, no captions will display (. page 37). • If text is not available, a black rectangle may appear. If this happens, turn off the closed caption feature (. page 37). • A closed-caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard (. page 37). Rating blocking (V-Chip) problems • If you forget your PIN code: While the PIN code entering screen is displayed, press four times within 5 seconds. The PIN code you previously stored will be cleared (. page 39). No REGZA-LINK® operation •...
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