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Set up an SSL certificate trust relationship between Matrix OE and the Matrix KVM Admin Console
appliance..............................................................................................................................29
Restart the infrastructure orchestration service..............................................................................30
Configure a KVM cloud pool....................................................................................................30
Create a template...................................................................................................................30
Create a cloud service............................................................................................................31
Verify the cloud instance..........................................................................................................31
6 Manage the appliance.............................................................................32
Checklist: Managing the appliance...........................................................................................32
Reboot appliance...................................................................................................................32
Create a support dump file......................................................................................................33
Download audit logs...............................................................................................................33
Update the appliance.............................................................................................................34
Update VM hosts....................................................................................................................35
Enable or disable HP Support access........................................................................................36
7 Troubleshooting........................................................................................38
Troubleshooting appliance settings............................................................................................38
You cannot log in..............................................................................................................38
Appliance cannot access the network...................................................................................38
Reboot appliance after serious error.....................................................................................39
NTP synchronization operation fails......................................................................................39
Troubleshooting appliance updates...........................................................................................39
Error occurs during update process......................................................................................39
Troubleshooting security settings...............................................................................................40
Certificate action fails.........................................................................................................40
Support dump file creation action fails..................................................................................40
Troubleshooting user settings....................................................................................................40
User public key does not work or is not accepted...................................................................41
Troubleshooting IP addresses....................................................................................................41
Network connectivity might be lost.......................................................................................41
Detaching an IP address operation is unsuccessful..................................................................41
Removing an IP address owner operation is unsuccessful.........................................................42
Troubleshooting images...........................................................................................................42
Add Image operation is unsuccessful....................................................................................42
Edit Image operation is unsuccessful.....................................................................................43
Image server storage configuration is unsuccessful..................................................................43
Troubleshooting virtual machine instances..................................................................................44
Delete instance operation only partially completes when host is unresponsive.............................44
Deployed instance does not boot.........................................................................................45
Create image operation is unsuccessful.................................................................................45
Start instance operation is unsuccessful.................................................................................45
Troubleshooting virtual machine hosts........................................................................................46
Hosts do not appear on overview screen...............................................................................46
Activate host operation is unsuccessful..................................................................................46
Deactivate host operation is unsuccessful...............................................................................47
8 HP Support services..................................................................................48
Information to collect before contacting HP.................................................................................48
How to contact HP..................................................................................................................48
Registering for software technical support and update service.......................................................48
Related information.................................................................................................................49
Related HP documentation..................................................................................................49
Related third-party documentation........................................................................................49
HP Proliant, Integrity and NonStop Servers............................................................................49
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Contents
... Este manual também é adequado para os modelos :
Software - HP Matrix Operating Environment w/Insight Control 24x7 Supp 1 Server Lic (767.73 kb)
Software - HP Matrix Operating Environment w/Insight Control 24x7 Supp E-LTU (767.73 kb)
Software - HP Matrix Operating Environment w/Insight Control 24x7 Supp Flexible Lic (767.73 kb)
Software - HP Matrix Operating Environment w/Insight Control 24x7 Supp Tracking Lic (767.73 kb)