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Table of Contents
1 Preparing for an installation or upgrade........................................................7
Verifying basic information before you begin..............................................................................................7
Preparing the Central Management Server.................................................................................................7
Preparing servers you want to manage with Insight software.........................................................................9
2 Gathering data for an installation or upgrade..............................................11
Collect HP Insight software installation directory information.......................................................................11
Collect HP Insight Control server deployment information............................................................................12
Collect service account credentials configuration information......................................................................12
Collect database information..................................................................................................................12
Collect automatic sign-in credentials information........................................................................................13
Collect Proxy information.......................................................................................................................13
Collect WMI Mapper Port information.....................................................................................................14
Collect HP Insight Dynamics configuration management, capacity planning and workload management
information..........................................................................................................................................14
Collect HP Insight Orchestration information.............................................................................................14
Collect HP Insight Orchestration deployment server information...................................................................14
Collect information for HP Version Control................................................................................................15
3 Support and other resources......................................................................17
Information to collect before contacting HP...............................................................................................17
How to contact HP................................................................................................................................17
Registering for software technical support and update service.....................................................................17
How to use your software technical support and update service.............................................................17
Warranty information.......................................................................................................................17
HP authorized resellers...........................................................................................................................18
Documentation feedback........................................................................................................................18
New and changed information in this edition...........................................................................................18
Related information...............................................................................................................................18
Typographic conventions........................................................................................................................18
Index.........................................................................................................21
Table of Contents
3
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