Assessments - 3, GPA: 3.7
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For more information, see the “Model Information Screen” section on page 7-2. • Status menu—Provides access to screens that display the status messages, network statistics, and firmware versions. For more information, see the “Status Menu” section on page 7-3. You can use the information on these screens to monitor the operation of a phone and to assist with troubleshooting. You can also obtain much of this information, and obtain other related information, remotely through the phone’s web page. For more information, see Chapter 8, “Monitoring the Cisco Unified IP Phone Remotely.” For more information about troubleshooting the Cisco Unified IP Phone 7970 Series, see Chapter 9, “Troubleshooting and Maintenance.” This chapter includes these topics: • Model Information Screen, page 7-2 • Status Menu, page 7-3 OL-12232-01 Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0 7-1 Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Model Information Screen Model Information Screen The Model Information screen includes the options that are described in Table 7-1. To display the Model Information screen, press the Settings button and then select Model Information. To exit the Model Information screen, press the Exit softkey. Table 7-1 Model Information Settings Option Description To Change Model Number Model number of the phone. Display only—Cannot configure. MAC Address MAC address of the phone. Display only—Cannot configure. Load File Identifier of the factory-installed load running on the phone. Display only—Cannot configure. Boot Load ID Identifier of the factory-installed load running on the phone. Display only—Cannot configure. Serial Number Serial number of the phone. Display only—Cannot configure. CTL Displays the MD5 hash of the certificate trust list (CTL) file that is installed in the phone. If no CTL file is installed on the phone, this field displays No. (If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets. For more information about this file, refer to Cisco Unified Communications Manager Security Guide. MIC Indicates whether a manufacturing installed certificate (used for the security features) is installed on the phone (Yes) or is not installed on the phone (No). For information about how to manage the MIC for your phone, refer to the “Using the Certificate Authority Proxy Function” section in Cisco Unified Communications Manager Security Guide. 7-2 Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0 OL-12232-01 Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Status Menu Table 7-1 Model Information Settings Option Description To Change LSC Indicates whether a locally significant certificate (used for the security features) is installed on the phone (Yes) or is not installed on the phone (No). For information about how to manage the LSC for your phone, refer to the “Using the Certificate Authority Proxy Function” section in Cisco Unified Communications Manager Security Guide. Call Control Protocol Indicates whether the phone is running under SCCP or SIP. See the “Using Cisco Unified IP Phones with Different Protocols” section on page 2-18. Status Menu The Status menu includes these options, which provide information about the phone and its operation: • Status Messages—Displays the Status Messages screen, which shows a log of important system messages. For more information, see the “Status Messages Screen” section on page 7-4. • Network Statistics—Displays the Network Statistics screen, which shows Ethernet traffic statistics. For more information, see the “Network Statistics Screen” section on page 7-14. • Firmware Versions—Displays the Firmware Versions screen, which shows information about the firmware running on the phone. For more information, see the “Firmware Versions Screen” section on page 7-16. • Expansion Module(s)—(SCCP phones only) Displays the Expansion Module(s) screen, which shows information about the Cisco Unified IP Phone Expansion Module 7914, if connected to the phone. For more information, see the “Expansion Module(s) Screen (SCCP Phones Only)” section on page 7-17. To display the Status menu, press the Settings button and then select Status. To exit the Status menu, press the Exit softkey. Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0 OL-12232-01 7-3 Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Status Menu Status Messages Screen The Status Messages screen displays up to the 10 most recent status messages that the phone has generated. You can access this screen at any time, even if the phone has not finished starting up. Table 7-2 describes the status messages that might appear. This table also includes actions you can take to address errors that are indicated. To display the Status Messages screen, follo...